Assistant Branch Manager - Indore

Overview

The role of Assistant Branch Manager at Aditya Birla Capital in Indore involves comprehensive oversight of branch operations with a focus on driving sales performance, recruitment, and team development. The position demands monitoring and steering Financial Literacy Specialists (FLS) to meet business objectives and maintain high standards of branch profitability and compliance.

Key Responsibilities

• Ensure effective capacitation of FLS and attain the set business targets through their recruitment and performance management.
• Recruit high-quality advisors and uphold recruitment, activation, policy adherence, and premium standards among assigned FLS.
• Maintain the branch's profitability by closely monitoring operations.
• Track Advisors' contests, club memberships, and address various training requirements.
• Share and implement best sales practices while mentoring and coaching FLS using observations of sales and recruitment calls.
• Maintain accurate sales reporting detailing business introductions and issued policies.
• Organize engaging branch-level interventions to boost activity levels and performance.
• Conduct periodic reviews of business metrics, applying corrective actions when needed.
• Lead goal-setting exercises, enabling FLS teams to meet productivity benchmarks and advance professionally.
• Drive agency-wide initiatives to enhance sales productivity among all FLS through daily adherence to sales processes and motivating teams towards higher performance standards and incentive earning.
• Ensure renewal targets are met while managing quality of business to support sustainable renewals.
• Control sales force attrition aligning with benchmarks.
• Maintain positive internal relations with agency managers and various departments, ensuring effective communication to advisors regarding products, schemes, and clubs.
• Conduct regular visits to top advisors to build relationships.
• Plan and execute local sales promotions, contests, and innovative activities to support meeting business goals.
• Ensure risk management by overseeing adherence to market conduct, compliance, and regulatory requirements, including conducting preliminary screening and sanity checks on applications.
• Communicate compliance objectives and regulatory norms across teams, analyze deviations, and implement corrective actions.
• Identify, coach, and develop sales professionals within the branch, building team capabilities and fostering future leaders within the FLS team.