Appointment Setter

Company Overview

Unified Property Ltd is an expanding property services business in Halifax that supports both residential and commercial customers with dependable, professional solutions. The team places strong emphasis on customer experience, streamlined workflows, and straightforward communication. People here work closely together to assist clients across the property management and sales journey, with a culture built around integrity, accountability, and a positive workplace.

Role Summary

This is a full-time, on-site position for an Appointment Setter in Halifax. You will reach out to prospective and current clients through phone, email, and other contact methods to arrange meetings for the sales and property management teams. The role includes screening leads, confirming appointment information, keeping schedules up to date, and recording details accurately in CRM or other booking tools. You will also handle follow-ups, share clear service information, and make sure each inquiry is passed smoothly to the right colleague. Success in this role means helping the team hit daily and weekly booking goals while delivering a polite, professional client experience.

Key Duties

• Contact new and existing leads by phone, email, and related channels to arrange appointments.
• Assess incoming leads and determine whether they are suitable for follow-up.
• Verify appointment times, details, and attendance information.
• Keep calendars, CRM entries, and scheduling records accurate and current.
• Respond to inquiries and provide clear information about available services.
• Coordinate smoothly with sales and property management team members.
• Work toward agreed daily and weekly appointment targets.
• Maintain a courteous, organised, and professional approach in all interactions.

Qualifications

• Proven ability to book appointments and manage scheduling tasks effectively.
• Background in lead generation and qualifying prospects is preferred.
• Good communication and customer service abilities.
• Comfort using phone, email, and digital tools for outreach and scheduling.
• Strong attention to detail when maintaining records and calendars.
• Willingness to work on-site in Halifax and operate in a fast-moving team setting.
• Previous exposure to sales support, call centre, or property-focused roles is an advantage.
• Basic working knowledge of CRM systems and office productivity software.

Additional Information

The posting does not mention salary, perks, number of vacancies, start date, application deadline, or any special terms and conditions.