Analyst III - Policy Administration

Job Overview

This position is based in Noida and operates under a hybrid work model. The role requires flexibility to work rotational and night shifts.

Primary Responsibilities

• Manage the administration and servicing of Life and Annuity Insurance Policies.
• Perform routine and recurring processing tasks, ensuring quality in outsourced service support within the designated industry and function.
• Develop expertise in assigned work processes while gaining a broad understanding of the client’s business goals and operations.
• Comply with project and organizational quality, compliance standards, and all relevant laws and regulations.
• Securely handle confidential company information according to established policies and procedures.
• Maintain vigilance regarding critical customer service issues and escalate appropriately.

Required Qualifications and Skills

• Effective verbal and written communication skills.
• Strong analytical thinking and problem-solving capabilities.
• Willingness to work evening and night shifts.

Additional Information

This role requires strict adherence to security and confidentiality guidelines while being adaptable to varied shift timings including rotational and night shifts.