Administrative Support Assistant

About the Role

This position is based in St. Louis City and involves providing vital administrative and clerical assistance to the training unit within the Department of Social Services, Children’s Division. The department focuses on supporting families and children by safeguarding at-risk youth, offering family preservation and reunification services, investigating abuse and neglect allegations, and managing foster care and adoption cases. This role requires excellent computer skills, strong attention to detail, and the ability to manage multiple office systems efficiently.

Key Duties and Responsibilities

• Coordinate meeting and training arrangements including scheduling, managing calendars, and setting up virtual meetings.
• Prepare meeting agendas, take detailed notes, and distribute summaries or minutes.
• Act as a liaison for the training unit by handling routine inquiries and directing requests appropriately.
• Maintain electronic filing systems and records in accordance with agency standards.
• Input, update, and retrieve data within various agency systems and tracking tools.
• Utilize Microsoft Word, Outlook, Excel, and PowerPoint for administrative chores and task tracking.
• Manage simple spreadsheets or logs to aid reporting and coordination efforts.
• Support office and training-related functions including supply procurement and expense record keeping.
• Adapt to new systems, software, and processes to support unit operations effectively.

Candidate Requirements

• Minimum of one year of office support experience.
• High school diploma or equivalent certification required. Alternatively, college credit hours (30 credit hours equate to one year of experience) may substitute the experience requirement.
• Strong organizational aptitude with meticulous attention to detail.
• Proficient computer skills and ease with multiple software systems.
• Capacity to learn new tools and procedures promptly.
• Excellent verbal and written communication capabilities.
• Familiarity with Missouri Office applications and Learning Management Systems is advantageous.
• Experience using survey platforms such as Qualtrics is preferred.

Additional Information

Applicants currently employed internally are encouraged to apply as other office locations may be available. Selected candidates might receive higher compensation through pay differentials such as shift or time-of-service pay. The State of Missouri offers a robust benefits package including pension plans, generous leave, holidays, and health insurance coverage. For a clearer understanding of the total compensation and employee benefits, a Total Compensation Calculator is available through the agency resources.

Contact email: [email protected]