Administrative Coordinator

About the Role

Join a Sunshine Coast-based company with a global footprint, committed to delivering outstanding service paired with a positive and friendly culture. As an Administrative Coordinator at Goop Guys, you will be integral to the daily operational flow, managing a variety of administrative responsibilities involving customer service, phone communication, data management, scheduling, and coordination with customers, suppliers, and internal teams.

Key Responsibilities

• Act as the central communication contact between customers, suppliers, and internal stakeholders, ensuring smooth interactions and prompt issue resolution.
• Manage appointments, meetings, and job scheduling to promote efficient workflow and effective resource use.
• Professionally handle incoming and outgoing phone calls and emails, manage queries, schedule bookings, and provide timely feedback.
• Maintain accurate and up-to-date data within company databases, ensuring information integrity.
• Collaborate closely with team members by providing essential administrative assistance and supporting various tasks as needed.

Qualifications & Experience

• Superior verbal and written communication skills.
• Exceptional attention to detail and precision in data entry tasks.
• Ability to work harmoniously within teams and contribute to a positive workplace environment.
• Competency in following established systems and protocols to maintain consistency and efficiency.
• Preferably experienced in administrative or similar support roles.
• Excellent organizational capabilities and the ability to manage multiple tasks simultaneously.

Additional Information

The position is located onsite at the Caloundra office, Sunshine Coast, Queensland, Australia. Recruitment agencies are kindly requested not to contact the company.

Company Mission

Our purpose is to protect futures to ensure every family has a strong beginning.