Account Manager

About the Role

We seek an energetic and well-organized Account Manager to join our team, someone skilled in client relations, project coordination, and collaborating with creative teams. The candidate should have strong communication talents and enjoy fostering effective client partnerships, managing various projects simultaneously, and facilitating seamless dialogue between clients and internal teams.

About PIK

PIK is a communication agency established in 2011 that delivers comprehensive 360° communication services including strategic consulting, creative solutions, campaign creation and execution, graphic design, brand identity and strategy, event organization, public relations, web design and development, as well as digital marketing. Known for combining local expertise with international experience, PIK values quality, innovation, and impactful storytelling. The company is dedicated to crafting meaningful ideas, nurturing strong partnerships, and providing communication solutions that surpass client expectations.

Key Responsibilities

• Handle daily communication with assigned clients ensuring clarity and professionalism.
• Develop and sustain strong, trustworthy relationships with clients.
• Coordinate ongoing projects among clients, internal teams, and external partners.
• Interpret client requirements into precise briefs and actionable plans.
• Track project schedules, deliverables, feedback, and obtain necessary approvals.
• Ensure timely delivery of projects adhering to agreed quality standards.
• Create presentations, proposals, meeting summaries, and status reports.
• Assist in identifying new business prospects within existing client accounts.
• Keep up-to-date with clients’ industries, market trends, and communication advancements.

Requirements

• At least 2 years’ experience in account management, client services, project coordination or similar roles.
• Excellent verbal and written communication skills.
• Proven organizational skills and ability to handle multiple tasks concurrently.
• Strong time management capabilities to meet deadlines across projects.
• Solid understanding of branding, marketing, communication strategies, and campaign implementation.
• Professional-level English proficiency.
• Detail-oriented with a problem-solving approach.
• Experience working in a creative agency or a fast-paced setting is advantageous.

What We Offer

• A collaborative, professional, and creative workplace environment.
• Opportunities for career progression and personal development.
• Participation in dynamic projects involving well-known brands.
• Exposure to diverse industries and communication domains.