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Accommodation Supervisor

Hilton Garden Inn Dublin City Centre

Dublin 1, County Dublin, Ireland · Full Time

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Experience
Any
Salary
Openings
1
Posted
4時間前
Work mode
In office
Resume
Required to apply

Where you'll work

Job description

About the Role

We invite applications for the position of Accommodation Supervisor at Hilton Garden Inn Dublin City Centre. This full-time, permanent role involves overseeing housekeeping and accommodation services within a bustling hotel environment focused on delivering exceptional hospitality experiences.

Key Responsibilities

  • Maintain a strong customer-centric approach by providing friendly, knowledgeable, and efficient service.
  • Lead and supervise the housekeeping and accommodation teams, ensuring all daily tasks meet high standards.
  • Assist with scheduling staff rotas and managing stock control.
  • Participate in housekeeping activities, including regular deep cleaning and replenishment tasks.
  • Efficiently manage requests from guests, responding promptly to ensure satisfaction.

Candidate Profile

  • Meticulous attention to detail with a commitment to excellence in service delivery.
  • Effective and confident communicator capable of thriving in high-pressure situations.
  • Outstanding customer service skills paired with a motivated and dedicated work ethic.

Employee Benefits

  • Attractive discount rates on food, beverages, and accommodation across the hotel group.
  • Opportunities for professional development, learning, and career advancement.
  • Discounted rates available for friends and family.
  • Access to an Employee Assistance Program for support.
  • Complimentary use of leisure facilities where provided.
  • Long service and recognition awards program.
  • Bonuses for employee referrals.
  • Annual social events and community building activities.
  • Parking facilities provided when applicable.
  • Meals provided during working hours.
  • Uniform supplied to staff.

Additional Information

This position is part of Klarent Hospitality's portfolio, emphasizing leadership development, respect for individuals, diversity, inclusion, and a supportive work atmosphere. The hotel benefits from a prime location near Dublin's financial district and key transport links like the IFSC, convention centre, and Connolly Rail station, making it ideal for business travelers.

Work styles they’re looking for

Effective Communication Attention to Detail Communication Skills Stress Management Team Leadership Conflict Resolution Team Supervision Customer Focus

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