CB
Crystal Bates
Customer Service & Sales Associate
Lake Mary, Florida, United States
@crystal_jade_bates
0 followers
About
Customer service and sales professional with experience in high-volume call centers, retail sales, and background investigations. Skilled in customer support, sales floor operations, and handling health coverage inquiries with strong communication and problem-solving abilities.
Experience
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Sales AssociateRossDec 2024 – Apr 2025
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Customer serviceMaximus Federal formerly General DynamicsAug 2018 – Sep 2024
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Background invegatorsSecurity testApr 2018 – Aug 2018
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Customer Service Representative (CSR)General dynamics information technologySep 2013 – Aug 2016
Education
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High SchoolBlountstownGeneral studies · Aug 2004 – May 2007
Skills
- Computer skills
- Cold Calling
- Marketing
- Time Management
- B2B Sales
- Customer Support
- Negotiation
- Attention to Detail
- Typing
- Google Workspace
- Team Management
- Client Interaction
- Microsoft Outlook
- Hospitality
- Inventory Management
- Merchandising
- Communication Skills
- Business Development
- VPN
- Outbound Calling
- Sales Presentations
- Microsoft Excel
- Computer Literacy
- Customer Service
- Microsoft Office
- Customer Communication
- Phone Etiquette
- Microsoft Word
- CRM Software
- Upselling
- Retail Sales
- Appointment Scheduling
- Team Leadership
- Organizational Skills
- Microsoft PowerPoint
- Sales Targets
- CPR
- Sanitation
- Staff Scheduling
- Basic Math
- HIPAA
- Software Troubleshooting
- Writing Skills
- POS Systems
- Food Service
- HIPAA Compliance
- Guest Services
- Customer complaint resolution
- Grammar
- Electronic health records
- Patient Confidentiality
- Technical proficiency
- Productivity Software
- Restaurant experience
- Databases
- Order entry
- Serving
- Food service management
- Sales Lead Qualification
- Problem-Solving
- Pos
- Mobile Devices
- Sales Calls
- Warehouse Experience
- Phone Triage
- Phone Systems
- Front Desk
- Administrative Experience
- Climbing
- Sales Transaction Processing
Courses & certifications
- Driver's License
- ServSafe Food Handler Certification
🗣️ Languages
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English · Native