Zonal Operations Executive - Axis Bank Relationship | Lucknow

Aditya Birla Capital

Uttar Pradesh, India · Tempo pieno

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Esperienza: Qualsiasi
Stipendio: —
Aperture: 1
Pubblicato: 5 ore fa

Modalità di lavoro: In ufficio
Riprendere: È necessario candidarsi

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Descrizione del lavoro

Job Overview

This role demands delivering an exceptional customer and sales experience through comprehensive service management, overseeing multiple geographic regions, and spearheading continuous operational enhancements.

Key Duties and Responsibilities

Guarantee superior end-to-end service delivery for customers and sales teams.
Monitor, supervise, and manage operations across several states aligned with business needs.
Identify and analyze gaps in current processes to recommend enhancements, ensuring process stability and seamless functioning.
Facilitate cross-selling of Aditya Birla Capital products and solutions within the designated zone according to established plans and specific client demands.

Competenze

Gestione delle operazioni Gestione delle relazioni con i clienti Customer Service Excellence Sales Supervision cross-selling strategy Process analysis and improvement Multistate operational control Team monitoring and supervision