Web Research Specialist

About the role

This position is for a remote web research professional who is comfortable digging through online sources, checking facts, structuring information, and turning raw findings into useful business inputs. The role suits someone who is detail-focused, analytical, and able to support data-led decisions through accurate research work.

You will handle broad internet-based research, gather and validate business data, observe market and industry movements, and keep research records organized and up to date. The work involves supporting teams across operations, sales, marketing, product, and business intelligence by supplying dependable information for prospecting, competitor analysis, and market intelligence.

A strong sense of accuracy, clear communication, and the ability to work independently in a fast-moving remote setup are essential. The role also offers exposure to modern research tools, information validation methods, and business intelligence workflows.

Key responsibilities

• Carry out detailed online research using search engines, company websites, public records, industry databases, and other trusted sources.
• Collect, organize, and maintain information on companies, industries, products, markets, and business contacts.
• Research company profiles, leadership details, financial data, industry categories, and organizational structures.
• Find relevant information that can support lead generation, prospecting, and business development efforts.
• Store research outputs in spreadsheets, databases, and internal tools in a structured way.
• Make sure all data is complete, current, properly documented, and accurate.
• Check facts by comparing information across multiple reliable sources.
• Confirm contact details, business records, and company information before use.
• Spot duplicate, stale, or inconsistent entries and suggest corrections.
• Run regular quality checks to keep research standards high.
• Follow internal research and quality assurance rules at all times.
• Escalate unclear or conflicting information when additional review is needed.
• Track market changes, industry updates, and competitor activity.
• Study competitor offerings, pricing, positioning, and customer signals.
• Summarize market opportunities and key findings for internal stakeholders.
• Monitor news, announcements, partnerships, acquisitions, and product launches relevant to the industry.
• Support strategic planning with market intelligence and benchmarking insights.
• Work with sales teams to help identify and qualify leads.
• Coordinate with marketing teams to provide audience and market insights.
• Partner with product and business intelligence teams to collect industry and customer information.
• Communicate findings through reports, documentation, and presentations.
• Join team discussions, planning sessions, and knowledge-sharing activities.
• Respond to ad hoc research requests from different stakeholders.
• Maintain organized records, research logs, and databases.
• Prepare summaries, dashboards, reports, and presentations based on findings.
• Document research methods, source lists, and verification steps.
• Keep internal knowledge bases updated with new insights.
• Track project progress, timelines, and completion metrics.
• Handle confidential information in line with company policy.
• Stay updated on trends, tools, techniques, and automation options that can improve research work.
• Look for ways to improve data collection, research workflows, and documentation practices.
• Take part in training and ongoing professional development.

Requirements

• 1 to 3 years of experience in web research, market research, business research, data research, lead generation, or a similar area.
• Strong ability to search for, assess, and gather information online.
• Good analytical thinking and problem-solving skills.
• High attention to detail with a strong focus on accuracy.
• Experience using search engines, online databases, directories, and public information sources.
• Comfort with Microsoft Excel, Google Sheets, Microsoft Word, and Google Workspace.
• Good organization and time-management skills.
• Strong written and verbal communication abilities.
• Ability to turn complex information into concise, readable reports.
• Capacity to work independently while handling several priorities in a remote setting.
• Preferred but not mandatory: experience with tools such as LinkedIn Sales Navigator, ZoomInfo, Crunchbase, or similar research platforms.
• Preferred but not mandatory: familiarity with CRM systems like Salesforce, HubSpot, or Zoho CRM.
• Preferred but not mandatory: knowledge of market research and competitive intelligence methods.
• Preferred but not mandatory: experience with data validation, enrichment, and cleansing.
• Preferred but not mandatory: basic understanding of SEO and digital marketing research.
• Preferred but not mandatory: familiarity with BI and visualization tools such as Power BI, Tableau, or Looker.
• Preferred but not mandatory: basic SQL or Python knowledge for automation and analysis.
• Preferred but not mandatory: experience using APIs and online data sources.
• Preferred but not mandatory: exposure to project management tools such as Asana, Trello, or Jira.
• Preferred but not mandatory: experience in Agile or cross-functional environments.
• Bachelor's degree in Business Administration, Marketing, Economics, Information Systems, Communications, Journalism, or a related subject is preferred.

Perks and learning opportunities

• Practical experience researching across multiple industries and business areas.
• Access to modern research platforms, business intelligence tools, and data management systems.
• Exposure to competitive analysis, market intelligence, and strategic projects.
• A collaborative and supportive remote working environment.
• Ongoing learning and professional development support.
• Experience contributing to high-impact work across sales, marketing, operations, and product teams.
• Career growth possibilities in business intelligence, market research, data analysis, operations, and strategy.
• The chance to provide insights that support better business decisions.

Ideal candidate profile

The company is looking for someone who enjoys uncovering useful information, solving research problems, and presenting accurate findings in a structured way. The right person will be curious, resourceful, proactive, and committed to high-quality output and continuous learning. Comfort with multiple online sources, information validation, and collaboration with distributed teams is important.