Waiter / Waitress

Role Overview

Step into the vibrant atmosphere of TGI Fridays UK as a Waiter or Waitress in our Cardiff location. Known for our feel-good American grill experience, we pride ourselves on bringing guests a unique sense of freedom and exceptional service every visit. No prior experience is necessary, as we provide a comprehensive onboarding and training programme designed to sharpen your skills and passion for hospitality.

Guest Experience and Responsibilities

This role is ideal for individuals who possess enthusiasm, pride, and personality, eager to impact the guest experience positively. Embrace our "Showtime" style service that infuses American flair into every step—from each shift to every plate and table interaction. Your warmth and genuine care will be central to delighting our guests with an unforgettable dining experience.

Professional Growth and Support

Joining us means embarking on a journey that fosters personal and career development. We support your advancement through national qualifications, skill development workshops, and a culture that encourages growth beyond just a job opportunity—transforming your role at Fridays into a rewarding career.

Compensation and Benefits

• Competitive salary with unlimited TRONC (tip sharing)
• Overtime paid at time and a half for hours exceeding 48 per week
• Flexible scheduling to maintain a healthy work-life balance
• Programs designed for rapid skills development and career progression
• 28 days of paid holiday on a pro-rata basis
• Weekly payroll every Friday
• Access to pension scheme
• 50% discount at all restaurant locations for yourself and up to 5 friends
• Referral bonuses through our 'refer a friend' initiative
• Recognition rewards, long service awards, and incentives
• Participation in unique local and global travel incentive programs
• Family-friendly workplace policies
• Dedicated wellbeing and support services, including 24/7 helpline access to medical and counseling professionals
• Discounted gym memberships and online fitness resources
• Opportunities to build strong connections and friendships within the team

Inclusive Culture

TGI Fridays champions diversity and inclusion, celebrating individuality through initiatives such as the "Pridays" forum. We actively support LGBTQ+ rights, gender equality, and accessibility, fostering an environment where every team member is encouraged to be their authentic selves on every shift. You will be welcomed into a family-like atmosphere where everyone belongs.