Virtual Assistant for E-Commerce Operations

About the Role

GRQ Holdings seeks a dependable and highly organized Virtual Assistant to provide support across various company departments and businesses. This role demands adaptability, responsibility, and the capability to manage diverse tasks aligned with daily organizational priorities.

Key Responsibilities

• Manage customer support via WhatsApp and other communication platforms.
• Handle order processing, confirmations, and follow-ups with clients.
• Upload product listings and oversee Shopify store activities.
• Conduct online research and analyze competitors.
• Perform data entry and maintain spreadsheets accurately.
• Prepare reports and keep company databases updated.
• Assist operations, sales, and marketing teams as needed.
• Track pending tasks, ensuring deadlines are consistently met.
• Carry out general administrative duties to support smooth operations.

Candidate Requirements

• Prior experience as a Virtual Assistant or in a matching administrative role.
• Proficiency in written and verbal English communication.
• Strong organizational skills combined with clear communication abilities.
• Comfortable working with Google Sheets, Docs, and various online platforms.
• Quick to adapt and learn new tools and processes.
• Reliable internet access and a personal computer or laptop.
• Capability to juggle multiple responsibilities independently.
• Familiarity with Shopify, Notion, or e-commerce platforms is a plus.

Additional Information

• The ideal candidate is someone who demonstrates ownership, pays close attention to details, communicates transparently, and is eager for growth alongside the company.
• Preference is given to current students or recent graduates in business, marketing, communications, or related fields, though this is not mandatory.