US Record Retrieval Associate

Role overview

Annova Solutions is hiring for an on-site role in Indore, Madhya Pradesh, focused on supporting record retrieval and case coordination for US-based healthcare and related business processes.

Key responsibilities

• Reach out to provider record-keeping offices and other business contacts in the US to help obtain needed records.
• Verify the completeness and reliability of information before proceeding with the target office.
• Maintain clear, accurate, and professional notes that reflect case progress.
• Coordinate with different stakeholders in the workflow to collect and share case-related information.
• Identify opportunities to improve the process and contribute to ongoing operational enhancements.

Requirements

• High level of discipline, accountability, and careful attention to detail.
• Good verbal and written communication abilities.
• Comfort with working US shift schedules.
• Experience in US healthcare voice processes is an added advantage, though not mandatory.
• Candidate should be willing to stay in the role for a minimum of 18 months.

Additional information

This is a full-time, onsite position based in Indore. The salary field was not specified in the source. No perks, application deadline, or vacancy count were provided.