Telecaller and Counsellor

About the Organization

Shri Siddhi Vinayak Group of Institutions (SSVGI), Bareilly, is an established education group focused on strong academic standards and overall student development. The institution network includes programs in engineering, management, nursing, pharmacy, paramedical studies, and polytechnic education.

Role Overview

This position combines telecalling and student counselling responsibilities. The selected candidate will connect with prospective students, explain academic offerings, support them through the admission journey, and assist in converting enquiries into enrollments.

Telecaller Responsibilities

• Reach out to prospective students using the provided leads and contact data.
• Present course details, admission steps, and available campus facilities in a clear manner.
• Encourage interested students to visit the campus and attend counselling sessions.
• Maintain consistent follow-ups with prospects who show interest.
• Keep accurate daily records of calls made and follow-up activity.

Counsellor Responsibilities

• Advise students and parents on course options and future career opportunities.
• Support applicants with admission formalities and required documentation.
• Manage walk-in enquiries and respond to admission-related questions.
• Work closely with the telecalling team to improve lead conversion.
• Meet admission goals while maintaining a professional and positive communication style.

Eligibility

• Applicants should be graduates from any discipline.
• Strong communication and persuasion skills are important for this role.
• Basic computer literacy is required.
• Prior exposure to telecalling, counselling, or admissions is preferred.
• Freshers with good communication abilities are also welcome to apply.

Additional Information

No stipend or salary details were specified in the source. The role is based in Bareilly, India.