Tele Sales Executive

About Gridwise Solar

Gridwise Solar is an emerging leader in renewable energy specializing in rooftop solar EPC solutions. The company offers end-to-end services including design, installation, net-metering, and commissioning. Registered under PM Surya Ghar, their focus lies in residential and commercial solar projects throughout Delhi NCR. Their goal is to provide clean energy that is affordable, dependable, and accessible to all customers, contributing towards a more sustainable future.

Roles and Responsibilities

• Initiate outbound phone calls to prospective clients promoting solar energy products and services.
• Provide detailed explanations about product features, pricing models, subsidy programs, and installation procedures.
• Keep meticulous records of client interactions and leads within the customer relationship management (CRM) system.
• Follow up with potential customers to arrange site surveys or meetings.
• Collaborate effectively with sales and technical teams to ensure seamless lead transfer and communication.
• Manage inbound calls regarding solar panel products, systems information, and maintenance queries.
• Meet set targets for daily and monthly call volumes, lead generation, and conversions.

Candidate Requirements

• At least a graduate degree in any discipline.
• Strong verbal communication skills in both Hindi and English.
• Previous experience in telecalling, customer service, or sales in the solar sector is advantageous.
• Effective persuasion and negotiation capabilities.
• Basic proficiency in computers with knowledge of MS Excel.
• Able to work independently and collaboratively within a team environment.

Benefits

• Comprehensive training on solar products and sales methodologies.
• Opportunities for career progression within the renewable energy industry.