Technical Business Analyst - Cyber

About Cuscal

Cuscal has been a leader in Australia's payments landscape for over 59 years, pioneering innovations such as Australia's first ATM network. As the largest independent payments provider in Australia, the company is heavily invested in cyber security, technology, and digital transformation to better serve its clients and their customers.

Role Overview

As a Technical Business Analyst - Cyber within the Enterprise Technology Services team, you will play a key role in driving strategic cyber security initiatives that enhance the organisation's technology environment and support its growth objectives. Reporting to the Senior Manager, Program Delivery, you will act as a vital link between business stakeholders, cyber security experts, and technology delivery teams across various cyber transformation projects.

Key Responsibilities

• Collaborate with teams in cyber security, architecture, risk, compliance, and business units to collect, analyze, and document requirements for key cyber initiatives.
• Lead workshops, interviews, and discovery sessions to clarify business challenges and explore solution possibilities.
• Convert business and security needs into actionable user stories, process flows, use cases, functional specs, and acceptance criteria.
• Assess current and future business processes with a focus on enhancing security, operational efficiency, and customer experience.
• Assist with cyber risk evaluations, control audits, and compliance efforts to align solutions with regulatory standards and organisational policies.
• Collaborate with architects, engineers, and project teams to ensure clear requirements understanding and successful solution delivery.
• Support the development of business cases, impact analyses, implementation plans, and governance documentation.
• Participate in testing phases, including UAT and defect management, ensuring deliverables meet both business and security goals.
• Contribute to change management efforts including preparing documentation, communication plans, and training materials.

Qualifications and Experience

• Demonstrated experience as a Business Analyst, Technical BA, or Cyber Subject Matter Expert in banking, financial services, or consulting sectors.
• In-depth knowledge of technology delivery and business analysis across Agile and Waterfall frameworks.
• Experience with cyber security projects, technology transformations, or risk management.
• Familiarity with payment systems, banking technologies, or regulated environments.
• Strong stakeholder engagement skills, with the ability to influence varied technical and non-technical audiences.
• Hands-on experience with Jira, Confluence, and Atlassian tools.
• Excellent analytical thinking, problem-solving capabilities, and technical documentation skills.
• Ability to simplify complex cyber and technical concepts for diverse stakeholders.

Preferred Attributes

• Experience supporting large-scale enterprise cyber security programs.
• Certifications like BABOK, CCBA, or CBAP.
• Understanding of cyber risk frameworks, governance approaches, and compliance requirements.
• Experience with enterprise identity management, cloud environments, or infrastructure technologies.

Why Join Cuscal?

At Cuscal, technology and innovation are core to success. You will work on high-impact projects affecting the Australian payments network, collaborating with passionate professionals dedicated to secure, innovative solutions.

• Flexible hybrid work arrangements to promote work-life balance.
• Exposure to large-scale cyber and technology transformation initiatives.
• A culture that values continuous learning and mutual support.
• Recognition programs such as IGNITE rewards.
• Comprehensive health, wellbeing, and lifestyle benefits through Cuscal Advantage.
• Opportunities to develop your expertise within Australia's leading payments organisation.

Additional Information

Cuscal does not accept unsolicited resumes from recruitment agencies or firms; unsolicited applications sent to any Cuscal contact or location will not be considered.