Team Lead - Tele Sales
Hyderabad, Telangana, India · Tempo pieno
Sii il primo a candidarti
- Esperienza
- 2+ anni
- Stipendio
- —
- Aperture
- 1
- Pubblicato
- 1 settimana fa
- Modalità di lavoro
- In ufficio
- Istruzione
- Qualsiasi laureato
- Requisiti di ammissibilità
- Any graduate can apply for this role.
- Riprendere
- È necessario candidarsi
Dove lavorerai
Descrizione del lavoro
About the Role
We seek an experienced Team Leader for Tele Sales to direct and inspire a group of tele sales executives within the insurance industry. The candidate must possess strong leadership qualities, consistent success in sales achievement, and the ability to coach and motivate team members toward peak performance.
Key Responsibilities
- Lead and energize a team of Tele Sales Executives to meet daily, weekly, and monthly sales targets.
- Regularly monitor team outputs through reviews, call evaluations, and coaching to enhance productivity.
- Promote insurance product sales while ensuring compliance with sales protocols and quality standards.
- Conduct daily team meetings, performance assessments, and personalized coaching sessions.
- Analyze sales data, productivity metrics, and conversion rates to identify areas for growth.
- Maintain high customer satisfaction, ensuring alignment with company policies and regulatory requirements.
- Collaborate with training, quality assurance, and operational teams to boost overall team efficiency.
- Address customer complaints promptly, providing effective resolutions.
- Maintain precise management information system (MIS) reports and update leadership on performance.
- Encourage a positive, high-achievement, and collaborative team environment.
Required Qualifications and Experience
- Graduate in any field preferred.
- Minimum 2 years experience in Tele Sales with at least 1 year in a supervisory or team leader capacity.
- Experience in Insurance, BFSI, or financial services sectors is highly desirable.
- Deep understanding of tele sales functions, KPIs, and sales team management.
Skills and Competencies
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Capability to mentor and develop team members.
- Good analytical thinking and reporting capabilities.
- Goal-oriented with strong problem-solving skills.
- Familiarity with MS Excel and CRM software preferred.
Language Requirement
Fluency in Hindi, both spoken and written, is mandatory.
Additional Information
For further queries, contact Manvi HR via mobile at 8929856865 or email at [email protected].
About the Company
PolicyBazaar is India's largest insurance marketplace and a leading global fintech company. Founded in 2008 with a mission to educate consumers on insurance products, it has significantly increased insurance penetration in India. With over 100 million yearly visitors and 10 platform transactions every minute, PolicyBazaar handles around 25% of India's life insurance covers and 7% of retail health insurance. Group enterprises include Paisabazaar.com, Docprime, QuickFixCars, Policybazaar.ae, and Zphin.