Strategy & Operations Manager - Partnerships

About n8n

n8n is an open workflow orchestration platform designed for the AI era, combining the flexibility of code with no-code speed. It enables technical teams to automate efficiently, supported by a robust community and over 500 integrations. Since its inception in 2019, n8n has expanded to a diverse team across Europe and the US, with a major hub in Berlin, boasting over 650,000 active developers and significant industry recognition, including 190K+ GitHub stars and a valuation of $5.2 billion backed by leading investors.

Role Overview

The Partnerships function at n8n is nascent but rapidly developing with ambitious growth goals and strong leadership commitment. As a Strategy & Operations Manager for Partnerships, you will be pivotal in constructing the partner ecosystem's strategy and operational frameworks. This role calls for managing a wide network including GSIs, affiliates, agencies, resellers, tech partners, education collaborators, and hyperscalers. You will have the unique chance to establish and optimize the program structure and processes from the ground up.

Key Responsibilities

• Manage the operational infrastructure powering n8n’s global reseller and referral partner ecosystem.
• Develop and maintain partner pipeline tracking in Salesforce, ensuring accurate categorization of sourced, influenced, and co-sell deals.
• Create and administer reporting frameworks that monitor partner-sourced monthly recurring revenue, activation rates, deal registrations, and tier effectiveness.
• Support pipeline inspections and forecast aggregation alongside Channel Sales leadership.
• Provide actionable reporting and insights to boost partner growth and enhance program effectiveness.
• Implement channel-specific territory and routing rules to correctly prioritize and attribute partner leads and deal registrations.
• Oversee configuration and user adoption of partner-facing platforms, including partner portals and Salesforce channel objects.
• Maintain comprehensive documentation and training resources covering channel governance, engagement policies, and program rules.
• Administer partner tier qualifications, monitor certifications and activity levels, leveraging AI tools to improve scalability and workflow efficiency.
• Collaborate cross-functionally with Channel Sales, Revenue Operations, Marketing, Legal, and Finance to execute go-to-market initiatives such as co-marketing and enablement launches.
• Act as the channel operations authority throughout strategic planning cycles including annual planning, quarterly business reviews, and go-to-market rollouts.
• Respond promptly to ad hoc requests, partner escalations, and operational challenges as they arise.

Required Qualifications

• At least 5 years’ experience in Sales Operations or Channel/Partner Operations within a technology company, ideally in a high-growth SaaS context supporting indirect revenue channels.
• Strong understanding of channel programs including deal registration, partner tiering, co-sell motions, referral fees, margins, and discount policies.
• Expertise with Salesforce channel objects, relationships, and reporting along with experience in partner-focused tools like PartnerStack, Crossbeam, or partner portals.
• Advanced proficiency with Google Sheets or Excel; familiarity with BI tools to analyze partner data and pipeline contributions.
• Highly organized with meticulous attention to detail ensuring high accuracy and quality of work.
• Proven ability in driving organizational change, particularly in implementing new operational program systems.
• Strong problem-solving capabilities that identify gaps and design scalable solutions to optimize efficiency and results.

Preferred Skills

• Salesforce Administrator certification or close to obtaining one.
• Comfort with writing and utilizing SQL queries to analyze partner and pipeline data.

Why Join n8n?

Here, you will be integral to shaping and scaling a partner ecosystem from its early stages within a fast-growing, innovative startup. You will collaborate closely with partner leadership and cross-department teams, enjoying autonomy, visibility, and the opportunity to lead transformational initiatives at a remote-first company dedicated to learning and experimentation.

Diversity and Inclusion

n8n is committed to equal opportunity employment, embracing diversity, and fostering inclusion without discrimination on any grounds including race, gender, sexual orientation, or disability. While visa sponsorship is available for Germany, candidates must have existing work rights elsewhere.

Location

You are encouraged to apply for the location where you intend to work, with remote work supported across Europe and hybrid options for certain US roles.

Employee Benefits

• Competitive and fair salary package.
• Equity ownership promoting empowerment and shared success.
• Work-life balance with generous vacation allowances (30 days + public holidays in Europe; 20 vacation + 8 sick days + holidays in the US).
• Healthcare benefits tailored to local norms and comprehensive US plans covering medical, dental, vision, disability, and life insurance.
• Retirement planning support including pension contributions in Europe and 401(k) with employer match in the US.
• Professional development budget of approximately €1,000 per year for education and skill advancement.
• A passionate, innovative team engaged in regular hackathons to explore product creativity.
• Remote-first culture with regular in-person team gatherings.
• Support for open source projects with a stipend for contributions.
• Unlimited AI tools budget to enhance productivity and creativity.
• Transparent company communication and performance visibility.