Store Manager

About the Company

Minimalist is a Dubai-born brand established in 2016 that creates refined watches, jewelry, handbags, perfumes, and leather accessories. The label is known for clean, elegant styling, premium materials, and durable products that elevate everyday personal style. With four stores already operating in the UAE and expansion underway in Qatar, the company continues to build on the appeal of its Arabic numeral watches and its philosophy of keeping things simple yet sophisticated.

Role Overview

In this position, you will be responsible for leading the operations and team performance of one of the Qatar stores. The role goes beyond store administration: you will also be highly involved in customer interactions and expected to build genuine relationships with shoppers. Understanding each customer’s preferences in detail will help you recommend the products that best suit their needs, while ensuring every visitor feels valued, whether they are making a purchase or simply browsing.

Store Operations and Sales

• Oversee the full day-to-day running of the store, including opening and closing routines, staffing coordination, and floor supervision.
• Take ownership of the store’s daily, weekly, and monthly sales performance.
• Manage the sales floor actively to improve conversion, average transaction value, and units per transaction.
• Keep stock levels in order, ensure pricing is correct, and maintain proper stock handling procedures inside the store.
• Uphold visual merchandising, store standards, and the overall presentation of the outlet at all times.
• Track stock movements at store level, conduct counts, and maintain the required documentation.
• Apply strong loss-prevention controls throughout the store.
• Review stock mismatches, investigate issues, and submit reports as needed.

Customer Experience

• Lead from the floor and set the standard for excellent customer service.
• Manage high-value clients and resolve difficult customer situations professionally.
• Make sure the team consistently delivers a luxury service experience every day.
• Monitor customer feedback and respond promptly with corrective action at store level.

Team Management

• Supervise the store team daily, including work schedules and task assignments.
• Define clear priorities and expectations for each day.
• Hold regular performance discussions and act quickly on performance concerns.
• Foster a positive, energetic, and motivating workplace.

Training and Onboarding

• Ensure new employees complete the onboarding plan and understand store processes.
• Support the team with product updates and selling guidance on a daily basis.
• Strengthen service standards and basic selling skills directly on the floor.
• Spot capability gaps and inform the Retail Manager about training requirements.

What the Company Offers

• A competitive salary paired with performance-linked incentives.
• Visa and work permit support.
• Health insurance coverage.
• Annual flight ticket allowance.
• Opportunities for growth and long-term career development.
• A stable future-focused role in a fast-growing organization.
• An engaging, challenging environment with a driven and professional specialist team.

Requirements

• At least 5 years of relevant experience managing retail stores in Qatar, preferably in luxury, watches, or jewelry.
• A degree in Marketing, Business Administration, Management, or a similar field is preferred.
• Relevant certification in sales, management, or project management from an accredited provider is preferred.
• Excellent spoken and written English communication skills.
• Excellent spoken and written Arabic communication skills.

Additional Information

This position is based in Doha, Qatar and is a full-time onsite role.