Store Manager - Black Pepper Orewa

About Black Pepper

Black Pepper specializes in crafting chic and sophisticated women's fashion designed to empower and celebrate individuality and confidence. The brand focuses not only on attractive products but also on delivering exceptional customer service and engaging positively with the community, fostering a lasting and meaningful impact.

Role Overview

We are seeking a motivated and energetic Store Manager to oversee operations at the Black Pepper store located in Orewa, Auckland. This role involves managing daily store activities, leading sales initiatives, ensuring outstanding customer experiences, and guiding a committed team. Responsibilities include inventory management, maintaining visual merchandising excellence, and ensuring a pleasant shopping environment. The position requires working Monday to Friday.

Key Responsibilities

• Drive and inspire a team to meet sales objectives while providing superior customer service.
• Manage everyday store functions efficiently and smoothly.
• Handle inventory control including restocking and organization.
• Create monthly employee schedules, keeping labor costs within budget.
• Ensure the store maintains attractive and effective visual merchandising standards.

Candidate Profile

• Deep commitment to delivering remarkable customer service and fostering a welcoming store atmosphere.
• Strong capabilities in leadership with proven skills in motivating and managing a retail team.
• Excellent communication skills for interaction with customers and staff alike.
• Well-organized with excellent time management abilities to handle daily operational demands effectively.
• Attention to detail with a keen eye for styling and visual presentation of the store.

Employee Benefits

• Attractive discounts reaching up to 50% on prominent brands including Review, Superdry, Black Pepper, and Elka Collective.
• Active participation in community initiatives and charitable partnerships, such as those with Ovarian Cancer Australia, complemented by social activities like morning teas and fashion shows.
• Opportunities for ongoing training and professional development to support career growth.
• Incentives within the store to recognize and reward performance.
• Access to mental health support through a free Employee Assistance Program designed to support wellbeing.

About Brand Collective

Brand Collective is a leading Australian apparel, footwear, and sports group operating over 300 stores with more than 3,000 team members. The group spans various styles and brands, from heritage and contemporary to street culture and luxury fashion. Diversity and inclusion are core values, hiring employees based on their skills and performance.

Additional Information

The role is strictly full-time, Monday to Friday onsite at Orewa. Recruitment agencies are not authorized for this vacancy, and applications sent through such means will not be entertained. Early application is advised as the listing may close sooner than expected.