Shift Leader

Role overview

Panda Restaurant Group is looking for a Shift Leader to help drive the mission of the restaurant through strong support of management, team leadership, food quality, and guest experience. In this position, you will play a key part in a busy, growth-focused setting where the restaurant experience is built on passionate food, heartfelt service, and pride in presentation.

What you will do

• Help create an energetic, inviting experience for guests.
• Oversee store operations and guide the team throughout the shift.
• Work hands-on in cooking and preparing Panda menu items.
• Build a broad set of capabilities while supporting your own development and that of others.

Rewards and benefits

• Flexible scheduling options.
• Competitive compensation.
• Complimentary meals during shifts.
• Medical, vision, dental, voluntary short-term disability, and cancer income protection coverage for full-time associates.
• Health Care and Dependent Care Flexible Spending Accounts.
• 401(k) plan with company match.
• Vacation time, sick leave, bereavement/funeral leave, and Leave Share Program for eligible associates.
• Employee discounts across many brands.
• Referral bonus for eligible associates.
• Opportunities to contribute to the community.
• Paid, hands-on training to support success.
• Continuous career and leadership development.
• Potential advancement into management roles.
• Pre-tax Dependent Care Flexible Spending Account.

Education and experience

Some high school education is required. Prior operations experience is preferred.

Food safety and compliance

Local or municipal food safety requirements, such as a Food Handler certification, may be required and must be obtained at the applicant's own expense.

Physical and work environment requirements

This role is performed in a restaurant setting where counter areas may be hot from steam and food vapors. The workspace is limited, team members are expected to stand for long stretches, and the job involves preparing both hot and cold foods, using Chinese cook knives and other kitchen tools, and maintaining speed without sacrificing accuracy. The position also requires lifting up to 50 lbs., standing up to four hours, and reaching across 36-inch counters to serve guests. Kitchens can be hot and noisy, storage is limited, shelving is high, and the work pace can change quickly. Strong verbal communication, adaptability, and the ability to handle conflicts or difficult situations are important.

About Panda Restaurant Group

Founded in Glendale, California in 1983, Panda Restaurant Group is the largest family-owned American Chinese restaurant concept in the United States. With nearly 2,800 locations worldwide, the company aims to create exceptional Asian dining experiences while building a workplace where people are encouraged to improve their lives. The organization values family and community impact.

Equal opportunity and accommodation

Panda Restaurant Group is an equal opportunity employer and does not discriminate based on protected characteristics, including sex, gender, pregnancy-related conditions, gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, or veteran status. The company follows all federal, state, and local accommodation laws. Under the ADA, qualified individuals with disabilities are entitled to reasonable accommodation unless doing so would create undue hardship. If you need an accommodation for the application or interview process, or for the role itself, you may contact [email protected].