Senior Manager - Section and Chapter Events

About AWHONN

The Association of Women's Health, Obstetric and Neonatal Nurses (AWHONN) is a nonprofit membership organization dedicated to advancing the health of women and newborns by empowering nurses through education, research, and advocacy.

Position Overview

The Senior Manager for Section & Chapter Events will oversee the comprehensive planning and execution of AWHONN's national portfolio of over 130 annual Section, Chapter, leadership, and webinar events, serving more than 5,000 in-person attendees. This role includes managing event operations, sponsorships, contracts for venues and vendors, and onsite logistics to ensure successful and financially viable programs that enhance member and volunteer involvement. Acting as the primary liaison with Section and Chapter leaders, the manager will provide strategic oversight, compliance monitoring, leadership support, and training to strengthen volunteer operations. Additional responsibilities include managing financial transactions, sponsorship activities, reporting, and operational process improvements to enhance efficiency and member experience.

Duties and Responsibilities

• Lead the planning and delivery of all Section, Chapter, leadership, and webinar events annually.
• Handle event registration, sponsorship deliverables, and mobile app deployment for events.
• Manage all contracts related to hotels, convention centers, audiovisual, catering, and vendors ensuring organizational compliance and risk management adherence.
• Provide leadership for event logistics, including venue management, food and beverage coordination, audiovisual setup, signage, room arrangement, and attendee experience facilitation.
• Work with external vendors and sourcing agencies to secure appropriate event venues.
• Oversee multiple event project plans, timelines, deliverables, and teams concurrently.
• Offer onsite event management support during conferences and meetings as needed.
• Create and enforce event timelines, project plans, and operational procedures.
• Track event performance metrics and recommend improvements informed by industry standards and attendee feedback.
• Incorporate best practices from PCMA and leading membership associations to optimize event operations and participant experience.
• Serve as operational contact for Section and Chapter events, addressing daily queries and escalating governance or strategic issues to the Director.
• Ensure adherence to bylaws, policies, reporting, and governance standards.
• Support volunteer leaders with event planning, member engagement strategies, and operational best practices.
• Maintain accurate records of chapter leadership, activities, events, and compliance documentation.
• Build and sustain strong relationships with volunteer leaders to promote engagement, retention, and leadership growth.
• Process financial transactions related to Section and Chapter events in partnership with the Finance team.
• Develop streamlined financial workflows to ease administrative tasks for Section Secretary/Treasurers.
• Prepare monthly and quarterly financial reports for leadership and chapters.
• Monitor event budgets, sponsorship tracking, and financial reconciliations.
• Manage sponsor fulfillment, invoicing, exhibitor logistics, and onsite sponsor experience.
• Maintain precise financial documentation and compliance with financial policies.
• Keep chapter and event financial data accurate in organizational systems.
• Support communications, training materials, and operational resources for chapter leaders.
• Assist in organizing volunteer meetings, webinars, and training sessions.
• Provide general administrative and operational support to the Membership & Volunteer Engagement team.
• Perform other duties as required by organizational needs.

Leadership Expectations

Drive a culture focused on member and customer service by leading collaboratively across the organization. Act as a subject matter expert on volunteer management best practices, facilitating improved volunteer success and enhanced staff support. Encourage a positive work environment and effective collaboration with leadership team members.

Qualifications and Requirements

• Bachelor's degree in hospitality management, event management, business administration, communications, or related field is preferred.
• A minimum of 5 to 8+ years progressively responsible experience in association event management, conference planning, or membership operations.
• Experience managing multiple concurrent events and volunteer-driven programs.
• Familiarity with PCMA standards and association meeting best practices is preferred; CMP credential is advantageous.
• Experience in sponsorship management and event revenue coordination.
• Proficiency with event registration platforms, mobile event applications, and association management systems (AMS).
• Willingness to travel and provide onsite event support as necessary.
• Strong commitment to delivering exceptional customer service and ability to work collaboratively within a team.
• Excellent organizational and project management skills, capable of handling multiple priorities and managing budgets.
• Ability to lift up to 30 pounds as required.

Salary

This position offers an annual salary ranging from $90,000 to $100,000.

Equal Employment Opportunity

AWHONN is committed to providing equal employment opportunities and prohibits discrimination or harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic under applicable laws.