Senior Manager - Key Account Management

About Basamh Group

Basamh Group is dedicated to advancing individuals and enterprises by fostering collaborative partnerships to create enduring success. With more than 75 years of expertise, we have built a robust consumer-focused ecosystem across the Middle East and Africa. Our distribution excellence is driven by Basamh Trading Company in retail and Specialized Food Services in the HORECA sector. Marketing and brand development are led by GoodyCo, while Thokoman Foods serves as our manufacturing cornerstone. Our core principles include ownership, a growth-driven passion, transparency, and a family-like spirit. We are committed to long-lasting partnerships and aim to enrich communities, nurturing future leaders through homegrown success stories.

Job Overview

The Senior Manager for Key Account Management will spearhead strategic growth within FMCG distribution in Saudi Arabia. The role focuses on maximizing revenue, enhancing profitability, and fostering enduring collaborations aligned with the company’s commercial objectives and market conditions.

Key Responsibilities

• Formulate and implement the national Key Account strategy to meet sales and profitability goals.
• Lead and develop a team of Key Account Managers to achieve high performance and skill enhancement.
• Manage annual Joint Business Plans with significant retail and wholesale clients.
• Negotiate contracts, trading terms, promotions, and commercial deals with key customers.
• Discover growth prospects by expanding product assortments, distribution, and category development.
• Work closely with marketing, supply chain, merchandising, and finance to ensure smooth execution of account strategies.
• Analyze customer data, market trends, and competitor actions to shape account approaches.
• Optimize promotional planning, trade investment, and ROI measurement.
• Cultivate strong, long-term relationships with senior stakeholders within key accounts.
• Ensure superior execution concerning pricing, product visibility, availability, and in-store activities.
• Oversee sales forecasting and demand planning to avoid stock shortages.
• Conduct business reviews and report performance to senior leadership.
• Uphold company regulations, commercial governance, and contract compliance.
• Champion digital transformation and data-driven sales initiatives in key accounts.

Qualifications and Experience

• A minimum of 6 to 8 years of relevant experience is required.
• A bachelor's degree in a related discipline is mandatory; master's degree is advantageous.
• Experience in e-commerce is necessary.

Work Environment

Basamh Group offers a stimulating and rewarding work atmosphere designed to motivate professional growth and innovation. We embrace continual development through hands-on learning, comprehensive digital resources, interactive training, and tailored coaching. Our family-oriented culture ensures every employee feels valued, supported, and empowered, contributing meaningfully to our collective achievements and deriving personal fulfillment from being part of the Basamh Group family.