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Innov Ultra Business Services

Senior Customer Support Associate - International Voice Process

Innov Ultra Business Services

Kolkata, West Bengal, India · Tempo pieno

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Esperienza
Qualsiasi
Stipendio
INR 300,000 – INR 400,000 / year
Aperture
1
Pubblicato
2 messaggi fa
Modalità di lavoro
In ufficio
Istruzione
12th pass
Requisiti di ammissibilità
Candidates who can speak fluent English, are immediate joiners, and are based within 20 km of Sector 5, Kolkata can apply. Freshers are eligible, and graduation is not compulsory.
Riprendere
È necessario candidarsi

Dove lavorerai

Descrizione del lavoro

Role overview

The hiring team is looking for a Senior Customer Support Associate for an international customer support process based in Kolkata. This is a night-shift, work-from-office opportunity for candidates with strong English communication skills and the ability to join immediately.

Work schedule and location

  • Work mode: office-based only
  • Shift: complete night shift
  • Working days: 5 days a week, with 2 weekly off days
  • Location: Kolkata
  • Eligible radius: candidates living within 20 km of Sector 5 only
  • Immediate joiners are required

Candidate profile

  • Applicants must speak and understand English fluently.
  • Excellent English communication is mandatory.
  • Age limit: up to 40 years.
  • Freshers are welcome to apply.
  • Graduation is not mandatory, although graduates may also apply.
  • Minimum qualification mentioned: 12th pass.

Responsibilities

  • Handle international customer support interactions in a voice-based environment.
  • Communicate with customers in clear, professional English.
  • Support customer queries and deliver a good customer experience.
  • Use basic computer knowledge and typing skills as part of the role.

Benefits

  • Cab facility
  • Medical insurance
  • ESIC
  • Provident Fund

Application details

Interested candidates are expected to send their CV to HR Sneha at 8981509748.

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