Sales Manager - Two-Wheeler Loan

About the Role

The Sales Manager for Two-Wheeler Loans plays a critical role in securing new customers in designated branches by promoting two-wheeler loan products. This role demands active customer engagement, educating clients about loan options, and delivering excellent service experiences. The manager oversees catchment mapping, collects customer insights, and identifies new business prospects, all to support the bank's strategic goal of expanding client acquisition and enhancing customer lifetime value.

Key Responsibilities

• Drive new customer acquisition for two-wheeler loans within specified segments and geographical areas.
• Achieve and surpass monthly acquisition targets by assessing customer requirements and ensuring tailored solutions.
• Regularly update Relationship Managers on market feedback and opportunities to capitalize on emerging business.
• Strictly follow organization-defined selling procedures and standard operating practices.
• Ensure total compliance with internal policies and regulatory standards governing loan products.
• Source applications with quality standards consistent with the bank's guidelines.
• Lead and mentor the team to promote a culture centered on customer focus, innovation, integrity, and compliance.
• Promote automation and digital tools adoption to better serve customers and enhance operational efficiency.
• Support recruitment and retention initiatives to sustain rapid business growth.

Qualifications and Experience

• Applicants must hold a graduate degree in any discipline; postgraduate degrees are advantageous.
• Experience ranging from no prior work up to 4 years in sales roles, ideally within retail banking or loan sales.

Skills and Attributes

• Strong verbal and written English communication skills are mandatory.
• A service-oriented mindset focused on delivering superior customer experiences.
• Proficiency in analyzing client needs and uncovering new business channels.
• Familiarity with banking products and lending workflows.
• Leadership abilities with competence in coaching and mentoring team members.
• Dedication to compliance and maintaining operational discipline.
• Capability to thrive in a fast-moving, goal-oriented setting.