Sales Development Representative - Healthcare Focus

Role Summary

We are looking for an enthusiastic and adaptable Sales Development Representative to join our expanding healthcare sales division. This entry-level sales role revolves around managing inbound inquiries from prospective healthcare clients, assessing lead potential, and coordinating meetings with senior sales personnel. Prior experience with healthcare services, medical technologies, or health-related products is advantageous.

Key Duties

• Respond to inbound calls, emails, and website inquiries from healthcare prospects.
• Evaluate incoming leads against set criteria and direct opportunities to appropriate team members.
• Arrange appointments and product demonstrations for account executives.
• Update and maintain detailed CRM records of activities and leads.
• Promptly follow up on inbound prospects to ensure smooth engagement.
• Learn and communicate the healthcare-centric value proposition of the company.
• Work closely with sales and marketing teams to enhance lead quality and increase conversion rates.

Required Experience and Skills

• Previous experience in sales, customer service, or appointment setting.
• Comfortable working remotely with experience using collaboration platforms such as Slack, Zoom, Google Workspace, Asana, or equivalents. Applicants lacking remote work experience will not be considered.
• Experience engaging with US or UK-based organizations or customers.
• Excellent verbal communication skills and ease speaking with prospects on the phone.
• Basic proficiency with CRM software like Salesforce or HubSpot.
• Access to a stable internet connection and a professional home office setup.

Preferred Qualifications

• Familiarity with healthcare, medical services, health technology, or insurance sectors.
• Background in managing inbound sales inquiries or customer calls.
• Knowledge of appointment scheduling and lead qualification workflows.

Technology Tools Utilized

• Use of CRM platforms such as Salesforce or HubSpot.
• Employment of VoIP and dialing tools for communication.
• Use of productivity suites like Google Workspace or Microsoft 365.
• Collaboration with Slack, Zoom, and task management software.

Application Process Notice

Completion of the application form in full is mandatory. A video recording is required as part of your submission; candidates who do not provide this will not progress further in the application or be considered for any positions. Successful applicants will receive an email outlining subsequent steps. This video acts as an initial stage in the interview procedure.