Sales Associate - Home

About the Company

Majid Al Futtaim stands as a premier developer and operator of shopping malls, retail, entertainment centers, and communities across the Middle East, North Africa, and Central Asia. The company hosts renowned brands and has a team exceeding 43,000 employees, dedicated to creating positive and memorable moments for everyone, every day.

Role Overview

As a Sales Associate within Majid Al Futtaim’s Home segment, you will deliver exceptional customer service, expertly address client needs, and contribute to the store’s success through product expertise and sales activities. You will play a key part in upholding store standards and supporting the brand’s reputation for outstanding experiences.

Main Responsibilities

• Champion high standards of customer service, ensuring every customer interaction is exceptional and aligns with the company’s values.
• Address and resolve customer issues promptly with professionalism, escalating matters to the Store Manager as needed.
• Strive to meet and exceed defined sales targets by utilizing innovative selling approaches and understanding customer needs.
• Enhance sales through in-depth product knowledge, actively encouraging upselling and cross-selling opportunities.
• Maintain store environment, including cleanliness, organization, and product replenishment.
• Uphold all store security protocols to help minimize stock loss.
• Use advanced sales techniques to ensure strong sales performance and repeat business.
• Assist customers in sourcing products across other company brands if items are not available in the current store.

Requirements

• A high school diploma is required.
• One to two years of experience in the retail industry is preferred.
• Proficient verbal communication skills and a customer-focused mindset are essential.
• Ability to work collaboratively in a diverse, dynamic team environment.

Perks and Benefits

• Experience a welcoming, high-energy workplace with colleagues representing diverse backgrounds and skill sets.
• Be part of an industry-leading brand committed to creating extraordinary, lasting experiences for both customers and staff.
• Grow your skills alongside over 45,000 passionate teammates following an inclusive leadership ethos.