Retail Key Holder

Role overview

BevMo! by Gopuff is hiring a Retail Key Holder to support store operations in Palmdale, CA. This person will be accountable for opening and closing duties, stepping in when management is unavailable, supporting the team during busy periods, and helping deliver strong customer service while contributing to sales growth.

Key responsibilities

• Welcome shoppers, build a friendly connection, and explain product and service offerings.
• Open the store ahead of time and remain after close to complete end-of-day tasks.
• Support the team during rush periods and help onboard newer employees.
• Use product knowledge to suggest appropriate items to customers.
• Handle inventory-related work such as replenishing stock, counting inventory, and spotting mismatches.
• Manage cash accurately, including till opening/closing, cash counts, and deposit preparation.
• Operate scanners, registers, and related electronic equipment.
• Apply age-verification rules properly.
• Check that pricing and quantities are correct and provide receipts to customers.
• Handle returns, refunds, and exchanges.
• Watch the sales floor for theft risk and shrink control, including bag checks and security procedure compliance.
• Keep the store clean and maintain standards across the sales floor, stockroom, lockers, and bathrooms.
• Train new hires on store processes, product knowledge, and service expectations.

Qualifications

• At least 1 year of leadership experience in retail, grocery, military, restaurant, or a similar setting.
• Comfort working flexible schedules, including peak hours, nights, weekends, and holidays.
• Solid basic math ability and confidence with cash handling.
• Collaborative, team-focused approach.
• Ability to lift up to 49 pounds.
• High school diploma or an equivalent credential.

Compensation

Pay for this position in Palmdale, CA is USD 17.65 per hour. Compensation is market-based and may vary depending on location, relevant experience, skills, qualifications, work location, and current market conditions. The employer notes that pay ranges may be updated in the future.

Benefits

• Medical, dental, and vision coverage for full-time employees.
• 401(k) retirement savings plan.
• 25% employee discount and FAM membership.
• Vacation and sick time for eligible employees.
• Employee assistance program through AllOne Health.

Additional information

The company values dependable, motivated people who can help deliver convenience and predictability to customers. It is an equal opportunity employer and does not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or other legally protected characteristics. Qualified candidates are encouraged to apply.

Hiring process note

The employer may use artificial intelligence tools to assist with parts of the hiring process, such as reviewing applications, analyzing resumes, or identifying potential inconsistencies in submitted information. These tools support recruiters but do not replace human judgment, and final hiring decisions are made by people. Applicants may contact the company for more information about how data is processed.