Receptionist Cum Telecaller

Role Overview

The Receptionist Cum Telecaller will serve as the initial point of contact for visitors and callers, ensuring effective communication and administrative support within the office premises.

Primary Duties

• Warmly welcome and guide guests to appropriate personnel or departments.
• Professionally answer, direct, and manage incoming phone calls, taking messages as needed.
• Provide administrative assistance including mail handling, appointment scheduling, and office supply management.
• Keep the reception area tidy, organized, and inviting.
• Execute general clerical work such as filing and photocopying.

Additional Responsibilities

• Respond to queries regarding the company, staff members, and available services.
• Maintain records of visitor arrivals and departures.
• Coordinate the booking and confirmation of meeting rooms and associated resources.
• Support travel planning by assisting with arrangements like flights and accommodation.
• Deliver customer service that fosters a positive and helpful environment for individuals engaging with the organization.