Public Relations Officer

About Raffles Hotels & Resorts and Fairmont Doha

Established in 1887, Raffles Hotels & Resorts has a rich heritage, known worldwide for culturally immersive and community-respecting luxury experiences. Alongside, Fairmont Hotels & Resorts operates a global collection of over 90 properties, including Raffles & Fairmont Doha located in the iconic Katara Towers. Both brands offer guests exceptional hospitality marked by elegance and warmth, creating unique, authentic moments.

Role Overview

We are seeking a dedicated Public Relations Officer (PRO) to serve as the hotel's primary interface with government entities. This role involves handling all government-related procedures—such as immigration, labor, and licensing affairs—ensuring compliance with Qatari laws and regulations to support smooth operations. The PRO manages visa processing, residency permits, labor documentation, and licensing renewals, while maintaining accurate records and confidentiality.

Key Responsibilities

• Engage with government bodies regarding immigration, labor, municipality, and licensing issues.
• Manage issuance and renewal of employment visas, work permits, residency permits, medical tests, and Qatar ID cards.
• Coordinate visa cancellations, transfers, and exit permits as required.
• Oversee renewals of commercial licenses, permits, and other mandatory documents.
• Maintain up-to-date and precise records of all governmental documentation and monitor expiration timelines.
• Stay informed of changes in government legislation and inform company leadership accordingly.
• Develop and sustain collaborative relations with government departments and external agencies.
• Assist colleagues with government document-related procedures and provide clear guidance on required paperwork.
• Ensure adherence to labor, immigration, and municipal regulations.
• Handle sensitive information with strict confidentiality and professionalism.

Qualifications and Skills

• Diploma or Bachelor's degree in Business Administration, Human Resources, Public Administration, or related disciplines.
• At least 2 years’ experience as a Public Relations Officer, preferably in Qatar’s hospitality sector.
• Comprehensive knowledge of Qatar’s labor, immigration, and municipal regulations.
• Proficiency using governmental online portals and electronic systems.
• Fluent in both written and spoken English and Arabic.
• Strong organizational, communication, and interpersonal skills with the ability to manage multiple priorities and meet deadlines.
• Possession of a valid Qatari driving license is an advantage.
• Alignment with the luxury standards and values of Raffles & Fairmont brands.
• Commitment to fostering an inclusive workplace that values and respects diversity.

Employee Benefits

Employees at Raffles & Fairmont Doha enjoy a variety of benefits such as complimentary room upgrades, extended and discounted stays at Fairmont & Raffles locations, exclusive dining and wellness discounts, alongside other luxury perks that reward dedication and commitment.

Core Values

• Respect: Upholding fairness and dignity for all.
• Excellence: Delivering genuine connections and memorable experiences.
• Belonging: Celebrating diversity and unified support.
• Empowerment: Encouraging initiative and proactive service.
• Integrity: Maintaining trust through authenticity and respect.

Diversity and Equal Opportunity

The company is devoted to building an inclusive atmosphere where diverse talents flourish and welcomes candidates from all backgrounds.