Protective Services Officer II

About the Role

Protective Services operates around the clock to provide security and safety within healthcare facilities, employing sworn Community Peace Officers dedicated to protecting patients, visitors, and staff. This role involves a collaborative approach with clinical teams focusing on patient- and family-centered care while enforcing laws and policies to maintain access and delivery of healthcare services. Protective Services Officers interact with diverse populations, aiming to ensure a secure environment for quality healthcare delivery. The position offers a competitive salary plus a Remote Retention Allowance of up to $3,000 annually, paid hourly and non-pensionable.

Primary Responsibilities

• Provide security and protection for patients, visitors, personnel, and assets at AHS facilities.
• Monitor, prevent, and respond to violent incidents in a timely manner.
• Enforce federal, provincial, and municipal laws and regulations relevant to healthcare settings.
• Prevent asset loss and conduct internal investigations when necessary.
• Prepare legal documents and secure evidence for judicial proceedings.
• Identify risks and hazards to prevent incidents.
• Carry out arrests, detentions, and apprehensions, serving as a first responder to critical events.
• Support various facility departments regarding security and safety protocols.
• Participate in policy review and recommend improvements.
• Maintain positive relationships with internal staff and external stakeholders.

Qualifications and Requirements

• High school diploma or equivalent.
• Eligibility or active appointment as a Community Peace Officer with public enforcement duties as recognized by Alberta authorities.
• Completion of Alberta Health Services or Alberta Justice and Solicitor General Community Peace Officer Induction Training Program (6 weeks).
• Valid Class 5 non-GDL driver’s license with no more than four demerits, no pending charges or suspensions.
• Valid Physical Abilities Requirement Evaluation (P.A.R.E.) completed within the last six months, under 4 minutes 45 seconds.
• Eligible to maintain appointment; past criminal convictions without pardon or misconduct may disqualify.

Preferred Experience and Certifications

• At least two years of related work experience, or relevant degree or diploma.
• Experience in uniformed public safety roles or emergency services such as military, forestry, park ranger, corrections, or peace officer positions.
• Training in CPI Non-violent Crisis Intervention and Pressure Point Control Tactic preferred.
• Experience working in healthcare environments is an asset.
• Current certification in First Aid & CPR Level C with AED.

Work Conditions and Schedule

• Full-time position based at Slave Lake Healthcare Centre with 12-hour shifts.
• Rotation pattern of 4 days on, 4 days off covering days, evenings, nights, weekends, and on-call duties.
• A vehicle will be provided; valid driver’s license required.