Product Management Analyst - Fintech

About KPay

KPay Group is a prominent fintech enterprise dedicated to empowering businesses of various scales by providing straightforward, intelligent, seamless, and secure technology solutions. Serving more than 80,000 merchants across the Asia-Pacific region, KPay offers a unified platform for financial management, operational efficiency, and digital transformation. In 2024, KPay achieved a significant milestone by raising USD 55 million in Series A funding, marking the largest global fundraising event in the payments sector that year.

Role Overview

KPay Australia is inviting applications for the role of Product Management Analyst within its Product team. This position offers an excellent avenue for recent graduates and candidates with up to one year of relevant experience seeking to establish a career in Product, Analytics, or Strategic roles. The successful candidate will collaborate closely with Product Managers, Engineers, and Business stakeholders to analyze customer requirements, generate actionable insights, and aid in making informed product decisions. Exposure to all stages of the product lifecycle—from discovery and research to launch and ongoing optimization—will be a key aspect of this role.

Key Responsibilities

• Conduct comprehensive customer, competitor, and market research to uncover new opportunities.
• Collect and interpret customer feedback to guide product enhancements.
• Assist with user research activities and convert insights into strategic recommendations.
• Stay abreast of the latest industry trends in fintech, payments, and related sectors.
• Analyze product usage data, customer behaviors, and business metrics.
• Develop reports and dashboards to monitor product key performance indicators (KPIs).
• Spot emerging trends and opportunities through detailed data analysis.
• Facilitate data-based decision making within the Product team.
• Support the drafting of Product Requirements Documents (PRDs).
• Engage in User Acceptance Testing (UAT) and assist with product deployments.
• Collaborate closely with Product Managers during the product development process.
• Participate in post-launch evaluations and ongoing product refinements.
• Partner with cross-functional teams including Engineering, Design, Sales, Marketing, and Operations.
• Contribute to go-to-market plans and product launch activities.
• Support initiatives aimed at improving internal processes.

Candidate Profile

• Up to 1 year of professional experience in Product Management, Business Analysis, Data Analytics, Consulting, Strategy, or closely related disciplines.
• Bachelor's degree in Business Analytics, Economics, Finance, Computer Science, Information Technology, Mathematics, Statistics, or a related field.
• Proven analytical and problem-solving capabilities.
• Strong communication and presentation aptitude.
• Ability to collaborate effectively across diverse teams.
• A proactive learner with a passion to grow in a dynamic environment.

Preferred Qualifications

• Familiarity with data analytics tools such as SQL, Tableau, or Power BI.
• Basic understanding of product management methodologies and practices.
• Interest in fintech, payments, software-as-a-service, or technology products.
• Experience conducting data analysis through internships, academic projects, or research.

Why Work at KPay?

• Opportunity to jump-start a career in a rapidly expanding fintech firm.
• Learn from seasoned product experts.
• Gain practical experience throughout the full spectrum of the product lifecycle.
• Work on products that serve over 80,000 merchants in the APAC region.
• Robust opportunities for personal and professional development.