Product Lead

About KIRA

KIRA's mission is to democratize access to smart and dependable financial tools. Since launching the first mobile-first insurance platform in Southeast Asia in 2019, KIRA has established itself as a regional leader, making insurance accessible online to millions. Currently, KIRA is broadening its scope to offer financial solutions including spending, saving, investing, currency exchange, and travel services. The company believes that artificial intelligence will be pivotal in empowering users to manage their finances effectively and independently.

KIRA is a diverse and international team spread across multiple countries, with over 20 nationalities represented, working both remotely and from offices globally. The company seeks passionate individuals who are committed to innovation and building next-generation financial products that serve a broad audience.

Role Overview

The Product Lead will be responsible for steering key product areas within BJAK's AI Neobank application. This senior position requires ownership over product strategy, execution, quality, and results, managing multiple workstreams or squads simultaneously.

Responsibilities

• Set strategic product direction for major areas of the AI Neobank app.
• Establish priorities, roadmaps, product guidelines, and performance indicators across features and teams.
• Direct product managers, product owners, designers, and engineers to achieve clear and aligned execution.
• Manage cross-functional initiatives spanning insurance, payments, savings, investments, travel, and other financial services.
• Translate regulatory, operational, and commercial constraints into effective product decisions.
• Ensure high-quality product launches, continuous learning from post-launch data, and ongoing enhancements.
• Foster a product culture emphasizing speed, transparency, user-centricity, and objective measurement.

Qualifications

• Proven leadership in managing complex digital product lines rather than isolated features.
• Skills balancing strategic vision, execution details, user experience design, data analytics, engineering collaboration, and business outcomes.
• Excellent prioritization and trade-off decision-making.
• Experience mentoring product managers, product owners, or cross-functional teams is highly desirable.
• Ability to navigate ambiguity, rapid change, and senior stakeholder expectations effectively.
• Competence in simplifying sophisticated financial products into intuitive user experiences.
• Background in fintech, insurance, payment systems, consumer applications, or regulated sectors is advantageous.

Preferred Attributes

• Capability to both set broad directions and engage deeply with product specifics.
• Drives teams towards rapid progress without compromising quality.
• Discerns when to simplify, scale, or reject initiatives wisely.
• Leads through clarity and influence, avoiding bureaucratic hurdles.
• Understands that impactful product results come from iterative teamwork and realistic expectations.

Unsuitable Candidates

• Those focused solely on managing people and meetings without hands-on product involvement.
• Candidates who avoid detailed engagement with product matters.
• Individuals unable to keep pace in a high-growth, dynamic environment.
• Leaders prioritizing vanity metrics over genuine user benefits.
• Those requiring large teams before making progress.

Additional Information

The position is fully remote but requires applicants to reside in Singapore, as the role is targeted at the Singapore market. English is the main language used across all global teams, and strong English communication skills are essential.

Interview Process

• Completion of an online assessment or practical exercise.
• Role-specific interviews.
• Final interview with the CEO.

The hiring process is streamlined to enable rapid decisions, aiming to complete within one week for strong candidates who respond promptly.