Operations Manager

About the company

The Integrated CFO is a fully remote virtual CFO and bookkeeping business serving ambitious owners in Australia and overseas. The team is spread across Australia and other locations, and the company focuses on giving clients the financial clarity and strategic support that many of them would otherwise be unable to access. The business expanded by roughly 75% last year and has made a strong commitment to using AI effectively while taking care of its people.

Role overview

This is a senior, practical Operations Manager position for someone who can take ownership, bring structure quickly, and keep a fast-growing business running smoothly. The role reports directly to the CEO and comes with room to shape the way the business operates day to day. You will also manage an assistant, with scope to expand both the role and the support team as the company grows.

Key responsibilities

• Make sure work moves smoothly across the team so tasks do not fall through the gaps.
• Lead projects end to end, offering solutions and options instead of just flagging issues.
• Run meetings with clear agendas so they finish with decisions, actions, and follow-up points.
• Keep core systems working effectively, including Karbon, XPM, Xero, Dext, and the company’s AI tools, while encouraging consistent use across the team.
• Support smooth onboarding for both clients and new team members, and help improve how the wider team operates.
• Manage, coach, and develop the assistant, with responsibility for delegating well and expanding the role over time.
• Provide the leadership team with a current view of progress, priorities, and issues without relying on meetings for updates.

What the company is looking for

• Previous experience in operations or practice management, ideally in a fast-moving professional services or accounting environment.
• A self-starter who creates structure and momentum rather than waiting for instructions.
• Strong project management ability, including the skill to turn messy work into a workable plan and see it through.
• Confidence in leading meetings and holding others accountable in a professional, constructive way.
• Genuine interest in technology and AI, with a habit of finding smarter ways to work and implementing them.
• A calm, organised approach with attention to both the detail and the broader picture.

Why this role may suit you

• Work from anywhere in Australia in a role that is fully remote and intended to stay that way.
• Focus on outcomes rather than being measured by desk time or hours spent online.
• Join a small, supportive team that works closely together across Australia and overseas.
• Benefit from a fast-growing environment with real scope to influence the role and develop further.
• Work directly with the CEO, with minimal hierarchy and limited bureaucracy.
• Have access to strong tools and AI investment so you can spend more time on meaningful work.
• Take part in team time together, including an annual retreat.
• Contribute to work that helps real business owners strengthen and grow their businesses.

Compensation and working arrangement

This is a full-time remote role based anywhere in Australia. The salary range is $120,000 to $130,000 plus superannuation, depending on experience.

Application instructions

Applicants are asked not to send a standard cover letter. Instead, email a CV to [email protected] with “Operations Manager” in the subject line. In the email or a short video, share how you would get up to speed and take control during your first few weeks if you started next month with no handover. Also include one system, process, or project you have built that you are proud of. The company is more interested in how you think and work than in a polished cover letter.

Additional information

The role emphasises initiative, practical problem-solving, and building better ways of working. The company values people who can be trusted with both day-to-day detail and broader operational direction.