Operating Director

About the Role

Cornerstone Caregiving, recognized as the nation’s largest privately held in-home care provider, is expanding its footprint and committed to enabling seniors to age comfortably and with dignity in their own homes. We seek a dynamic Operating Director for our Durham, NC branch to spearhead growth and foster our company mission. Backed by a supportive home office and a network of Operating Directors, you will take the lead in steering branch operations and development.

Key Responsibilities

• Lead and manage the Durham branch independently with continuous corporate training and support.
• Design and execute business development strategies to establish Cornerstone as the premier in-home care provider within the region.
• Develop and maintain strong referral networks with hospitals, hospices, senior living facilities, and other partners.
• Oversee staffing duties including recruitment, onboarding, scheduling, and ensuring proper coverage for all shifts and on-call responsibilities.
• Conduct in-home client assessments, build lasting relationships, and ensure client satisfaction.
• Manage branch financials including budgets and profit and loss accounts.
• Create and nurture an engaging workplace culture by motivating staff, fostering team morale, and implementing incentives.

Qualifications and Skills

• Proven leadership experience with success managing a team.
• Track record of achieving sales and business development objectives.
• Ability to work autonomously in a fast-paced environment while managing multiple priorities.
• Entrepreneurial spirit with a passion for growth and problem-solving.
• Experience with recruiting, hiring, and supervising staff.
• Excellent interpersonal and communication skills.

Desired Attributes

• Preference for non-traditional, flexible work environments beyond typical 8-5 desk jobs.
• Willingness to take initiative and be rewarded financially for branch success.
• Strong problem-solving skills suited for a dynamic and challenging environment.
• Desire for an autonomous role supported by corporate resources.
• Resilient, gritty individual who thrives on overcoming challenges.

Compensation and Benefits

• Competitive base salary designed to establish, grow, and improve branch operations.
• Profit sharing program offering 20% quarterly cash distribution based on office growth.
• Paid Health, Dental, and Vision insurance benefits.
• Company-provided vehicle, paid fuel, and cell phone allowance for work-related activities.
• Unlimited paid time off with corporate approval to ensure work-life balance.
• Comprehensive initial corporate training with ongoing professional development support.

Additional Information

This role requires leadership autonomy along with access to a corporate network and resources. We are proud of our supportive culture, which reflects in staff testimonials praising the positive working environment and genuine care for employees and clients alike. Candidates who want to make a meaningful impact in senior care and relish a challenging, entrepreneurial position will find this opportunity rewarding.