Onboarding Specialist

Role Overview

The Onboarding Specialist is responsible for managing the entire onboarding workflow post job offer acceptance, ensuring seamless collection of all necessary documentation and formalities. They liaise closely with the Administration Team and candidates to track pending items, visa formalities, and other employment-related requirements. This role demands clear, professional communication to keep candidates well-informed and engaged until their joining day.

Key Duties

• Commence the onboarding process immediately after offer acceptance, verifying timely and accurate receipt of required documents.
• Coordinate with the Administration Team and candidates for follow-ups on outstanding paperwork and visa processing tasks.
• Provide regular, precise updates to hiring managers regarding candidate onboarding status, visa progress, joining timelines, and any concerns.
• Maintain consistent and transparent communication with candidates to ensure their readiness and engagement before joining.
• Confirm completion and documentation of all onboarding steps prior to the candidate's start date.
• Facilitate a positive and efficient onboarding experience by proactively addressing issues and maintaining workflow continuity.

Qualifications and Experience

• Bachelor's degree required.
• Minimum of 3 years experience specifically in onboarding processes.
• Proficient in English communication.