Nerve Centre Executive

About Ninjacart

Ninjacart is India's largest agri-tech enterprise dedicated to transforming the agricultural ecosystem. By merging technology, innovation, and fresh ideas, we develop commerce, finance, and fulfillment solutions aimed at enhancing the lives of agricultural stakeholders, including farmers, traders, retailers, and consumers. Our mission focuses on empowering rather than replacing these actors by addressing complex supply chain challenges from farm to market. Our product suite serves various segments: Ninjacart for retailers, Ninja Mandi for traders, Ninja Global for import/export, Ninja Kirana for retail outlets, and Ninja Kisaan for farmers. Since our establishment in 2015, we have attracted investments from global visionary leaders and prominent entities such as Accel US, Syngenta Ventures, Neoplux, HR Capital, Trifecta Capital, Jo Hirao, Accel India, Nandan Nilekani, Mistletoe, Qualcomm Ventures, Tiger Global, Flipkart, and Walmart.

Role Responsibilities

• Oversee the real-time monitoring and synchronization of supply chain functions encompassing Logistics and Warehouse Operations.
• Monitor key performance indicators (KPIs) across Logistics, Warehouse, Process Compliance, Inventory, and Distributor/Customer Receivables to uphold top operational standards.
• Collaborate proactively with technical, product, and business teams to resolve issues swiftly and minimize operation disruptions, thereby maintaining high levels of customer service.
• Act as the central escalation point for significant operational risks and tactical decisions, working alongside diverse functional teams.
• Maintain accurate and up-to-date reporting, ensuring any problems are promptly communicated to relevant parties for quick resolution and informed decisions.
• Champion ongoing process enhancements and support team knowledge growth and skills development.

Candidate Profile

• Bachelor’s degree holders with 0 to 4 years of experience in supply chain management.
• Effective verbal and written communication skills for engaging with multiple stakeholders.
• Strong analytical capabilities with proficiency in Excel or Google Sheets; familiarity with ERP systems is advantageous.
• Adaptability to fast-moving, unstructured settings and the capacity to make timely decisions.
• Willingness to work night shifts of 9 to 10 hours across a 6-day work week.

Additional Information

Ninjacart prioritizes creating an inclusive workplace where employees can realize their potential, purpose, and passion, regardless of background, gender, race, sexual orientation, religion, or ethnicity. We are devoted to equal opportunity employment and believe that workplace diversity fosters a richer and more dynamic environment that benefits employees, communities, and business objectives.