Marketing Coordinator - Community Impact

About the Role

Join EY as a Marketing Coordinator within our Community Impact team on a 12-month contract basis. Located in Sydney or Melbourne, this role supports the rollout and promotion of behavior change education programs tailored for primary and secondary schools across Australia. You will be central to executing integrated marketing strategies and presales duties, providing outstanding customer service and managing accounts to facilitate lead conversion and engagement.

Responsibilities

• Coordinate and assist with the development and production of digital marketing collateral while ensuring brand consistency.
• Contribute to the design and execution of marketing campaigns aimed at acquiring and retaining customers.
• Execute direct marketing initiatives focusing on generating leads and engaging prospects, nurturing them toward conversion.
• Manage customer relationships to enhance satisfaction and long-term engagement through excellent service delivery.
• Conduct market research, including gathering customer insights and analyzing competitors to inform strategy.
• Maintain accurate CRM data to support efficient segmentation and lead management processes.

Candidate Attributes

• Meticulous attention to detail across all communications and outputs.
• Strong collaboration, negotiation, and influencing abilities to achieve shared objectives.
• Excellent written and verbal communication skills for effective interaction with customers and colleagues.
• Capability to work independently while actively contributing within a team environment.
• Exceptional organizational skills to manage multiple priorities and meet tight deadlines under pressure.
• Adaptability to face challenges in a dynamic, fast-evolving work context.

Preferred Experience and Qualifications

• A tertiary qualification in Marketing or a related field, or 1-2 years relevant professional experience.
• Experience in digital marketing, campaign management, and CRM outreach.
• Background in customer service and understanding of sales cycles and lead generation, preferably in high-touch settings.
• Familiarity with CRM systems, including ongoing data maintenance and audience segmentation.
• Proven ability to deliver against Key Performance Indicators (KPIs).

What EY Offers

• Career development opportunities enabling you to build future-ready skills and gain global experiences.
• Flexible working arrangements promoting a healthy work-life balance through policies of trust and autonomy.
• A comprehensive benefits package including annual wellness incentives, extended flexible leave options, family-friendly policies such as up to 26 weeks of gender-neutral paid parental leave.

Inclusivity and Acknowledgement

EY honors the Traditional Owners and Custodians of the lands on which our offices reside throughout Australia, respecting their cultures and Elders past, present, and emerging.

Our culture is inclusive and diverse, encouraging applications from candidates of all backgrounds and ensuring an equitable recruitment experience. We welcome applicants to request support or adjustments to participate fully in the process.

Additional Information

Successful candidates will be required to undergo employment screening by EY or appointed external providers.