Manager, Procurement Administration, Office of Procurement

Role Overview and Responsibilities

The Manager in Procurement Administration will lead and manage various improvement initiatives primarily related to procurement but extending across end-to-end processes involving multiple stakeholders. This role involves close collaboration with different teams and the Office of Improvement to identify process enhancement opportunities and implement solutions.

• Act as business owner and project manager for initiatives aimed at process improvement beyond just procurement.
• Engage with stakeholders and the Office of Improvement for brainstorming and execution of optimization opportunities.
• Develop, implement, and serve as the main liaison for the Student Hiring System vendor.
• Create and maintain Standard Operating Procedures (SOPs) related to on-campus hiring and payment processes.
• Produce system guides and Frequently Asked Questions (FAQs) to aid users.
• Facilitate system onboarding and ensure smooth ongoing operation.
• Handle daily system administration, including updates and maintenance.
• Manage account setups and assign administrative and approval privileges.
• Collaborate with departments and IT to design and integrate new workflows, including approval systems.
• Deliver training and consultation sessions to familiarize users with the system.
• Respond promptly to user queries concerning the system.
• Provide technology and web support and escalate system issues to IT or vendors for quick resolution.
• Gather and analyze requirements for adjustments to the system to comply with Work on Campus (WOC) scheme guidelines.
• Assist in administering the SMU WOC Scheme and update relevant scheme changes on the WOC portal.
• Extract and compile reports on university-wide on-campus work activities for management review.
• Perform additional duties as assigned by leadership.

Required Qualifications and Skills

• A bachelor's degree with a minimum of seven years’ relevant experience.
• Possession of Six Sigma Green Belt certification is advantageous.
• Experience in designing and managing databases, reports, and dashboards.
• Familiarity with enterprise systems is preferred.
• Proven ability to work collaboratively with multiple stakeholders.
• Capability to lead projects independently while also functioning effectively within a team.
• Strong organizational aptitude and effective time management.
• High attention to detail and accuracy.
• Excellent communication skills for diverse audiences.
• Good analytical and problem-solving skills.

Additional Information

Applicants who do not meet the exact educational qualifications but possess relevant experience are encouraged to apply. Compensation and terms of appointment will be aligned with qualifications and experience. The organization retains the discretion to amend appointment terms if necessary.