Malayalam Quality Assurance Team Lead

Role Overview

This position, offered on a remote, hourly contractor basis, requires leading quality assurance efforts for Malayalam AI training initiatives. The Malayalam Quality Assurance Lead will oversee consistency, quality assessment, and trainer performance by reviewing AI-generated Malayalam content and associated trainer/QA output. The incumbent will provide exact written feedback, ensure adherence to project quality standards, and maintain communication to uphold language and cultural appropriateness in training materials.

Primary Duties

• Conduct detailed quality checks on Malayalam content for accuracy, grammar, fluency, tone, formatting, and compliance with established project rubrics.
• Identify and communicate recurring quality issues to trainers and QAs via direct messaging, and escalate critical concerns as needed.
• Coordinate updates and guideline changes to trainers and QAs using Discord channels.
• Handle inquiries from trainers and QAs related to Malayalam wording, register, cultural nuances, translation fidelity, and edge cases promptly and clearly.
• Manage activation efforts by encouraging and tracking involvement of inactive contributors, escalating availability issues when necessary.
• Develop, update, and manage comprehensive Malayalam language project documentation including style guides, FAQs, quality notes, onboarding documents, and examples.
• Plan and facilitate onboarding and training sessions to communicate project standards and workflows effectively to contributors.
• Ensure consistent application of Malayalam language guidelines across all teams involved in the projects.
• Recommend and implement process improvements to enhance quality assurance workflows and scalability.

Candidate Profile

• Holds a Bachelor’s or Master’s degree in Malayalam, Linguistics, Translation, Communications, Journalism, English, Education, Quality Assurance, or related fields.
• Native or near-native proficiency in Malayalam with strong reading and writing capabilities.
• Good command of English to comprehend project instructions and articulate feedback with clarity.
• Minimum of 3 years' experience in professional Malayalam writing, editing, translation, localization, content QA, AI training, annotation, or similar language-review roles.
• Deep knowledge of Malayalam grammar, punctuation, tone, register, regional and cultural variations.
• Skills in assessing Malayalam material against detailed rubrics, identifying translation errors, unnatural phrasing, hallucinations, ambiguity, and terminology inconsistencies.
• Preferred experience in leading or supporting remote teams engaged in training, annotation, review, or quality assurance.
• Proficient with digital tools such as Discord, Google Sheets, Google Docs, trackers, dashboards, and project management software in a fast-paced remote environment.
• Exceptional attention to detail with ability to organize and maintain language style guides, quality FAQs, trackers, and onboarding resources.
• Exposure to AI training data, annotation, large language models, prompt/response evaluation, or rubric-driven LLM quality assurance is an advantage.

Selection Procedure

The recruitment process includes an artificial intelligence-based screening interview, a task related to the specific domain, followed by a recruiter-led interview.

Additional Information

This opportunity is provided by SME Careers, a subsidiary of SuperAnnotate specializing in AI data services for leading global AI companies and foundation-model laboratories. As Malayam QA Team Lead, your work will contribute significantly to refining premier AI models by ensuring Malayalam training data is accurate, natural, culturally sensitive, and thoroughly documented according to client specifications.