Learning Program Executive

About the Role

We are looking for a detail-oriented and proactive Learning Program Executive to be a key contributor in managing our funded training initiatives. This role requires delivering seamless experiences for clients, trainers, and participants by overseeing all aspects of training programs from planning to execution.

Primary Responsibilities

• Facilitate training sessions both in-person and virtually using platforms such as Webex and Zoom.
• Manage classroom environments, including setup, attendance tracking, participant engagement, and assessment supervision.
• Coordinate venue arrangements with external providers for public training events.
• Act as the main point of contact for clients’ training departments, handling logistics, and preparing documentation after training sessions.
• Collaborate with trainers, vendors, and internal teams to ensure daily program operations run efficiently.
• Create and update training materials on learning platforms to support participant access.
• Set up training sessions on multiple platforms including government portals and internal management systems.
• Process participant registrations and enrolments accurately and promptly.
• Validate training records for government funding and grant applications, ensuring compliance with relevant criteria.
• Support audits and compliance checks by maintaining proper documentation.
• Perform additional duties as needed to support training programs.

Desired Skills and Attributes

• Effective and professional communication skills for engaging with participants at all organizational levels.
• Service-minded approach, committed to providing a positive learning experience with calm and composed professionalism.
• Excellent organizational abilities, detail-focused with strong prioritization skills.
• Technologically adept and willing to learn new systems and processes.
• Self-driven with a commitment to delivering quality and accurate work products.
• Flexible and open to adapting to evolving training processes and technologies.

Qualifications and Experience

• At least two years of relevant experience in training coordination, program management, or similar functions.
• Proven ability to juggle multiple programs and deadlines while maintaining excellent customer service standards.
• Strong verbal and written communication capabilities.
• Proficient in stakeholder management and problem-solving with a proactive attitude.
• Familiarity with government training portals like TPGateway, grant processing, and audit procedures is advantageous.
• Minimum diploma qualification in a related field is preferred.