Lead - Visual Merchandising

Position Overview

As the Lead for Visual Merchandising in North America at On, you will spearhead strategic initiatives to enhance the brand's physical retail presence. Your role involves planning and implementing impactful in-store projects that enrich customer experiences, advancing our visual merchandising tactics, product storytelling, and maintaining premium standards across all retail touchpoints. You will innovate ways to scale and ensure consistency throughout retail spaces, incorporating styling, training, and execution that bring product narratives to life.

Key Responsibilities

• Oversee the visual standards across all physical retail points including B2B accounts, showrooms, and events.
• Continuously elevate visual execution quality in partner spaces with a focus on upholding brand integrity and business priorities.
• Create and deploy guidelines, tools, and operational processes facilitating scalable execution across seasonal campaigns, product launches, and shop setups.
• Manage regional showroom visual standards to align with commercial goals and global visual merchandising strategies.
• Collaborate with cross-functional teams including Merchandising, Sales, Retail Design, Marketing, and Retail Leadership to deliver cohesive and compelling seasonal stories.
• Partner with Global Visual Merchandising teams to adjust strategies that meet regional market demands.
• Work with Store Design and Retail Marketing Operations to design region-specific in-store tools and storytelling strategies for physical locations.
• Regularly evaluate and improve field execution, updating tools and training programs to enhance performance.
• Conduct ongoing market analysis to maintain a comprehensive understanding of industry trends and competitor activity.

Qualifications and Experience

• More than 6 years' expertise in visual merchandising, with a strong background in managing projects for global sportswear or apparel brands.
• Proven ability to lead high-profile projects involving multiple stakeholders independently.
• Experience in supervising team members both directly and indirectly.
• Excellent collaborative skills to work effectively with internal teams and external partners.
• Ability to think critically, challenge norms, and introduce innovative process and strategic improvements.
• Strong communication skills with the capacity to influence across a global organization and prioritize effectively.
• Solid decision-making capabilities and a forward-thinking outlook on enhancing in-store brand experiences.
• Hands-on experience and comfort with executing visual merchandising initiatives.
• Deep fashion awareness and comprehensive understanding of the retail sector.
• Willingness to travel up to 30% to various retail locations and global corporate hubs.

Team Environment

The Brand Experience team at On strives to bring our mission to life across North America by shaping physical brand expressions at retail locations, events, and community engagements. This team works collectively across B2B marketing, visual merchandising, events, community marketing, and retail operations to forge premium brand experiences at both On-owned and partner outlets.