Inside Sales Manager

About the Company

We are an innovative EdTech organization concentrating on enhancing students' communication and spoken English skills. Our offerings include technology-driven learning programs and school-based educational solutions, aiming to improve educational outcomes across Telangana.

Role Summary

The Inside Sales Manager will oversee and guide the inside sales team to generate leads, convert prospects, and meet sales targets. This position involves managing telesales efforts primarily targeting schools and educational institutions via phone calls, WhatsApp, video conferencing, CRM tools, and other digital communications.

Key Responsibilities

• Lead, motivate, and manage the inside sales team with clear daily, weekly, and monthly targets.
• Monitor individual and team performance through regular meetings and feedback sessions.
• Drive monthly, quarterly, and yearly sales goals by converting leads into school partnerships.
• Design and implement sales strategies tailored to the Telangana market.
• Personal handling of high-value prospects to ensure successful conversions.
• Manage and categorize leads obtained from marketing campaigns, referrals, and other sources, ensuring timely follow-ups and accurate CRM record maintenance.
• Engage with school decision-makers including principals and management to present EdTech programs effectively.
• Set up product demos and online meetings to showcase offerings.
• Analyze sales data to identify growth opportunities and improve sales processes.
• Coordinate with Marketing, Field Sales, and Implementation teams to ensure smooth lead transitions and customer satisfaction.

Required Skills and Competencies

• Exceptional communication and interpersonal skills, with excellent spoken English.
• Proficient in professional engagement with school principals and education management.
• Strong persuasion, negotiation, and closing abilities.
• Demonstrated leadership and team management capabilities.
• Effective follow-up and relationship management skills to sustain client connections.
• Goal-oriented mindset with high motivation to achieve targets.
• Familiarity with CRM software, sales reporting, MS Excel, Google Sheets, and digital communication platforms like WhatsApp.
• Ability to assess sales performance metrics and take corrective actions promptly.

Preferred Qualifications

• Understanding of Telangana’s education market dynamics.
• Experience in EdTech product sales or educational program marketing.
• Previous connection with schools, educational institutions, or school administration.
• Multilingual capabilities including Telugu, English, and preferably Hindi.

Performance Indicators

• Achievement of monthly and quarterly revenue targets.
• Team-wide sales goal attainment.
• Lead conversion ratios and follow-up completion rates.
• Number of qualified leads generated and successfully converted.
• Efficiency in appointments and product demonstrations leading to sales.
• Average duration of sales cycles.
• Productivity metrics for individual team members.
• Customer retention and quality of ongoing relationships.

Additional Information

The ideal candidate is a self-driven, confident leader with strong interpersonal skills capable of thriving in a target-focused environment. Compensation includes a competitive salary correlated with experience and performance, supplemented by performance-based incentives and other company benefits.