Human Resources Coordinator

About the Role

SERVPRO of Wichita Falls is recruiting a Human Resources Coordinator to support employees and leadership in meeting company goals and advancing careers. This dynamic role offers exposure to many HR functions in a fast-paced setting and requires close interaction with the senior team and all staff.

Key Duties

• Maintain compliance and accuracy of employee records including W-4, I-9, and direct deposit forms.
• Address and resolve complex employee relations challenges.
• Monitor HR trends impacting the organization and operational objectives.
• Provide interpretation of relevant laws and policies to guide management and franchise employees.
• Handle W-2 processes including reconciliation and year-end duties.
• Deliver administrative HR support to senior leadership and franchisees.
• Fulfill hiring requirements through comprehensive recruitment efforts and participation in career fairs.
• Assist in conducting 90-day and annual employee performance reviews.
• Manage the Family and Medical Leave Act (FMLA) program in accordance with company policy.
• Oversee payroll accuracy, including timekeeping, labor distribution, commissions, and wage garnishments.
• Design and implement competitive, cost-effective benefits programs ensuring equity among employees.

Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of five years' experience as an HR Generalist with broad business exposure.
• Preferred certifications include PHR, SPHR, or SHRM.
• Proven capability in managing effective performance systems.
• Strong skills in recruitment, communication, and teamwork.

Additional Skills and Physical Requirements

• Ability to work safely around cleaning chemicals.
• Successful completion of a background check as permitted by law.

Compensation and Benefits

• Hourly pay range between $18 and $25.
• Training and development opportunities.
• Vision and dental insurance plans.
• 401(k) with up to 4% employer match after 90 days.
• Accrued paid vacation: 1 week after the first anniversary, increasing over time to 3 weeks annually.
• Employer contribution of $50 monthly toward dental, vision, life, and disability insurance through Colonial Life.
• Quarterly bonus program distributing 1% of monthly collected volume (less damage reimbursements) evenly among staff.
• Opportunities for internal advancement supported by training and goal setting.

Company Information

Each SERVPRO franchise operates independently. Employment is with the local franchise and not with the parent company.

Equal Opportunity

We encourage proactive, self-motivated individuals passionate about helping customers during critical times to join our team.