HR Support

Overview

ACC New Zealand is a respected organisation dedicated to care, recovery support, and injury prevention for the community. They are seeking an HR Support professional to join their People & Culture (P&C) People Systems team based in Christchurch. This fixed-term role offers an excellent entrypoint to Human Resources, providing hands-on experience with HR systems, processes, and employee support.

Key Responsibilities

• Deliver precise and timely HR administrative and system support.
• Use HR software confidently to manage a variety of employee transactions.
• Oversee the distribution of employment documents through digital channels.
• Handle onboarding helpline queries, including providing technical assistance to new hires.
• Assist users to proficiently access and navigate HR systems and information independently.
• Spot areas for improvement in processes, tools, and system user clarity.
• Maintain accuracy and currency of documentation, processes, and HR systems.

Candidate Profile

• Strong interest in Human Resources and eagerness to expand HR knowledge.
• Excellent administrative skills with great attention to detail.
  
• Comfortable working across multiple digital platforms and systems.
• Experience delivering customer-focused support and resolving inquiries efficiently.
• Able to troubleshoot technical or procedural issues and recommend practical solutions.
• Organized and capable of managing competing priorities and deadlines.
• Open to learning, adaptable, and positive team collaborator.
• Resilient, proactive, and confident in seeking help and sharing knowledge.
• Must have valid New Zealand work rights upon application.

Employment Details

This role is a fixed-term position available until 18 December 2026, located onsite in Christchurch, Canterbury. The salary range is $61,766 to $75,000 per year depending on experience. ACC offers a comprehensive benefits package including a 9% superannuation contribution without mandatory employee contributions, and optional life and income protection insurance. ACC promotes diversity and inclusion, offering employee networks and flexible working options to support employee wellbeing.

Additional Information

Applications must be submitted with a CV and cover letter illustrating suitability and strengths for the role. The recruitment process closes on 6 August 2026 at 5:00pm but may conclude earlier if a suitable candidate is found. Queries and requests for accessibility support can be directed to ACC's HR help email. ACC encourages applications from all backgrounds respecting cultural diversity and inclusion.