Housekeeping Staff

Overview

Join Maliekal Heritance Cherai in Kochi, Kerala as a Housekeeping Staff member, responsible for maintaining cleanliness and order throughout the hotel premises to ensure a pleasant guest experience.

Primary Duties

• Thoroughly clean and prepare guest rooms according to hotel standards, including making beds and replacing linens and towels.
• Dust, vacuum, mop, and sanitize all room surfaces and bathrooms.
• Replenish guest amenities such as toiletries, bottled water, tea/coffee supplies, and stationery.
• Inspect room equipment like lights, air conditioning, TVs, telephones, and minibars, and report any malfunctions.
• Maintain cleanliness in public spaces such as lobbies, corridors, restaurants, banquet halls, meeting rooms, outdoor entrances, and walkways.
• Manage linen and laundry tasks by collecting soiled items, distributing clean linen, maintaining inventory, reporting damages, and coordinating with the laundry department.
• Report maintenance issues including leaks, faulty electricals, broken furniture, or damaged fixtures and ensure timely repair.
• Provide courteous guest service by addressing requests, delivering extra amenities, respecting privacy, and managing lost-and-found items with adherence to hotel policies.
• Adhere to hygiene, safety, and fire safety procedures, use cleaning chemicals responsibly, wear appropriate uniforms and PPE, and dispose of waste environmentally responsibly.
• Maintain inventory control for cleaning supplies and equipment, report shortages, and ensure housekeeping carts are well-stocked and organized.
• Ensure security by securing guest room doors after cleaning, reporting suspicious behavior, and safeguarding guest belongings and confidentiality.
• Perform daily administrative tasks such as attending briefings, updating room statuses, completing room assignments on schedule, recording completed work, and communicating with supervisors.

Essential Skills & Qualities

• Strong attention to detail
• Effective time management abilities
• Physical stamina for the demands of the role
• Good communication skills
• Ability to work well in a team
• High honesty and integrity
• Customer service orientation
• Familiarity with cleaning techniques and equipment use

Salary Details

This position offers a monthly compensation ranging between 16000 and 20000 Indian Rupees.