Hotel Guest Services Agent (Front Desk Agent)
Mississauga, Ontario, Canada · Tempo pieno
Sii il primo a candidarti
- Esperienza
- Qualsiasi
- Stipendio
- —
- Aperture
- 1
- Pubblicato
- 4 settimane fa
- Modalità di lavoro
- In ufficio
- Requisiti di ammissibilità
- Candidates who have a warm, engaging personality, enjoy helping guests, and are open to working a mix of shifts including days, evenings, and weekends.
- Riprendere
- È necessario candidarsi
Dove lavorerai
Descrizione del lavoro
About the Role
Courtyard by Marriott is seeking a Guest Services team member to help deliver welcoming, memorable stays for hotel visitors. This position is centered on guest interaction, smooth front desk operations, and maintaining a high standard of service throughout each guest’s visit.
The workplace culture emphasizes authenticity, growth, wellness, learning, and recognition. Team members are encouraged to bring their personality to work, develop their careers, and take advantage of learning opportunities and travel-related discounts.
What You’ll Do
- Greet guests and serve as the main contact point during their stay.
- Handle check-in and check-out activities efficiently and professionally.
- Manage room reservations and related front desk coordination.
- Process payments for hotel services accurately.
- Share helpful information about the hotel’s facilities and nearby attractions.
- Support a smooth guest experience from arrival to departure.
What We’re Looking For
The ideal candidate is energetic, personable, and genuinely motivated by customer service. Strong organization and communication skills are important, along with the ability to work well with others in a team-based setting. Flexibility is also essential, as the role involves rotating schedules that may include mornings, evenings, and weekends.
Benefits and Workplace Highlights
- Competitive pay.
- Comprehensive benefits for eligible associates and their family members.
- Flexible scheduling to support work-life balance.
- Discounts at Marriott hotels worldwide and Crescent-managed properties across North America for associates and their family members.
- Opportunities for career growth and advancement.
- A respectful, supportive workplace where employees are valued and trusted.
- Health and wellness initiatives.
- Learning and development opportunities.
- Travel discounts.
Inclusion Statement
The company is committed to fostering a workplace where differences are respected and inclusion is actively supported. It promotes open, honest conversations around race, equity, diversity, and inclusion, and works to strengthen its culture through training, hiring, and advancement of diverse talent.