Front Desk Agent

Overview

Embark on a role where you are the initial point of contact for guests, playing a pivotal role in shaping their experience and the reputation of our brand. Your approachable demeanor and eagerness to assist will be key in welcoming a variety of guests, from excited holiday travelers to those arriving after a tiring journey.

Responsibilities

• Deliver a warm and memorable first impression to all guests, driven by a genuine commitment to excellent service.
• Assist and engage with guests both face-to-face and via telephone communications daily.
• Manage guest check-ins and check-outs efficiently using computer systems while accurately handling cash and credit transactions.

Requirements

• Fluency in English, with strong speaking, reading, and writing abilities.
• Proficiency with computer use and various software applications.
• Physical stamina to stand continuously and move throughout the workday, with occasional lifting of items up to 20 pounds.

Benefits

• Health insurance including medical, dental, and vision coverage.
• Life insurance and both long-term and short-term disability coverage.
• 401(k) retirement savings plan.
• Supplemental insurance options.
• Opportunities for professional development and career growth.
• Competitive pay commensurate with experience.
• Travel discount privileges.