F&B Assistant

Overview

This role is responsible for supporting various operational facets to ensure the department functions efficiently. It demands a combination of administrative, operational, and customer service abilities.

Key Duties

• Administer diet control and manage patient meal arrangements.
• Handle telephone communications and inquiries, record messages, follow up appropriately with other departments, and manage feedback.
• Collect and update meal-related data required by the kitchen for production summaries.
• Use the electronic meal ordering system to generate daily meal summaries and distribute these to kitchen units for preparation, cooking, plating, and assembly.
• Produce meal chits for patients from the electronic system and deliver them to the kitchen team for meal assembly.
• Maintain daily logs of events and complaints, including follow-up actions taken.
• Assist kitchen staff during meal assembly and plating to ensure accurate meal loading.
• Monitor and track key operational performance indicators regularly.
• Consolidate operational reports and notify the Reporting Officer of any inconsistencies.
• Coordinate with Dietitians, Speech Therapists, and Nursing departments regarding specific meal requirements.
• Manage requisitions, control, and efficient usage of office supplies within the department.
• Oversee ordering, receipt, issuance, and inventory counting of assigned items.
• Ensure stock is stored properly per set guidelines.
• Keep the inventory management system up to date.
• Organise and deliver supplies from stores to relevant departments as needed.
• Draft and record minutes during meetings.
• Perform additional duties assigned by the Reporting Officer.

Qualifications and Skills

• Preferably hold a Diploma in Food Science, Food Nutrition, or a similar qualification.
• At least two years of relevant work experience is favored.
• Excellent communication, interpersonal, and phone etiquette skills.
• Strong proficiency in Microsoft Office applications: Word, Excel, and PowerPoint.
• Strong work ethic, self-starter attitude, and the ability to perform well in a busy, dynamic setting.
• Capable of working autonomously or collaboratively within a team.
• Fluent in spoken and written English.
• Physically able to perform manual handling, including carrying heavy items.

Working Schedule

The position requires a five-day workweek including shifts on weekends and public holidays. Shift timings are as follows:

• Shift 1: 5:15 AM to 2:15 PM
• Shift 2: 8:00 AM to 5:00 PM
• Shift 3: 10:15 AM to 7:15 PM
• Shift 4: 5:30 AM to 4:30 PM

Weekly shift pattern typically includes:

• Four days on Shift 1 or Shift 3 (Shift 2 depends on operations)
• One day on Shift 4

Additional Information

Applicants must be Singapore Citizens or Singapore Permanent Residents. Interested candidates may reach out directly via the specified company contact for further details.