Facility Shift Manager

About Yondr

Yondr is a pioneering company simplifying complex challenges as a global developer, operator, and service provider of data centers. Serving the largest technology firms worldwide, Yondr is rapidly expanding and seeking exceptional talent to advance toward a future free of limitations.

Role Summary

We are looking for a strategic and highly motivated Facility Shift Manager to join our team. This role demands clarity of purpose, technical expertise, and leadership ambition. The ideal candidate values the transformative influence of technology while recognizing the importance of interpersonal communication and active listening. As a collaborative team player, you will lead and motivate to enable your team members to perform at their best.

Key Responsibilities

• Continuously monitor all engineering assets within the data center following Yondr’s operational guidelines.
• Manage and oversee service providers and contractor operations, ensuring compliance with statutory and site-specific regulations including client policies and procedures.
• Provide escalation and communication for incidents to designated personnel per established procedures.
• Ensure 24/7 systems monitoring and timely response by coverage teams.
• Support root cause analysis of incidents in partnership with service providers.
• Assist in planning for projects and scheduled maintenance activities.
• Coordinate shift workflows, preventive maintenance, incident management, and attendance planning.
• Oversee execution of both planned and unplanned activities onsite.
• Drive achievement of service delivery performance targets aligned with client expectations.
• Report health and safety matters relevant to shift operations.
• Accurately record and report all maintenance tasks, whether completed or incomplete, including repairs and preventative maintenance schedules.
• Compile detailed shift reports at every shift’s conclusion.
• Collaborate with the Critical Service Manager by providing feedback and improvement suggestions.
• Participate in technical discussions focused on enhancing onsite delivery.
• Adhere to a strong safety culture, paying attention to detail related to HSE requirements, including permits to work (PTW), isolation systems, and risk assessments method statements (RAMS).
• Conduct audits across multiple standards such as ISO 9000, 14000, 27000, and 55000.
• Supervise shift engineers to ensure work complies with safety and procedural guidelines.
• Complete all mandatory training courses.

Qualifications and Experience

• Multi-skilled with a background in mechanical and electrical engineering.
• Knowledgeable about UPS, generators, and power distribution systems.
• Experience in high-voltage switching and possession of an up-to-date high-voltage training certificate.
• Qualified to current standards as an electrical or mechanical engineer.
• Effective verbal and written communication abilities.
• Team-oriented and committed to following processes essential to critical environment operations.
• Strong leadership and managerial capabilities.

Diversity and Inclusion

Yondr values diversity, equity, inclusion, and belonging, encouraging applicants from all backgrounds. We ensure a fair and accessible hiring process for all qualified individuals regardless of nationality, race, ethnicity, religion, age, sexual orientation, or gender identity. Our inclusive environment extends to our benefits and workplace culture.